Rental houses Product Manager F/H

Japan Experience

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan.

Our mission is to become the leading brand for all Europeans who love Japan and want to travel there.

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, car rental, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/.

And discover our promotional video!

In 2022, Japan Experience managers launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/).

In 2024, A new Japan Experience office opened in Milan, Italy, to better address the Italian market.

In March 2025, Japan Experience acquired FTC, top-leading group tours' DMC in Japan.

In December 2025, Japan Experience joined Marietton Group (Havas, Selectour, Austral Lagons, Akilanga, Vista, SPVA, Time Tours), the first leading French company for worldwide travel.

2026? Let's write it together...!

What do we expect from you?

We aim at finding our Rental Houses Manager.

You will focus to our 50+ short and mid-term rental traditional houses (link here), with the following responsibilities:

• Develop and manage the rental houses product portfolio across Japan.

• Manage, motivate, and develop a team of 5 house operations staff, in Tokyo, Kyoto and Kanazawa, dedicated to rental houses.

• Ensure all properties meet our quality, cleanliness, maintenance, and safety standards.

• Collaborate closely with operations, customer service, sales, and marketing teams to ensure accurate product information, operational efficiency, and an excellent guest experience.

• Monitor key performance indicators including occupancy, guest feedback, budgets, and operational costs, and implement improvements where necessary.

We are looking for someone who wants to grow with us. This role offers strong long-term career development opportunities, with the potential to expand responsibilities and evolve into a senior leadership position as the business grows.

• You have previous experience managing hospitality, accommodation, property management, or rental operations.
• You have demonstrated leadership experience and enjoy managing and developing teams.
• You are highly organized, detail-oriented, and solution-driven. You remain calm under pressure.
• You have excellent communication and interpersonal skills.
• You are customer-focused and committed to delivering outstanding guest experiences.
• Experience in hotels and/or with short-term rental platforms, hospitality operations, or traditional Japanese properties is a strong advantage.
• Professional proficiency in English and Japanese (Native or JLPT N1) is required; French language skills are a plus.
• You are a resident of Japan with a valid work permit.

Join us and help share the unique charm of traditional Japanese houses while creating memorable experiences for western travelers in Japan.

For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:

• Fixed part of 400 000 - 450 000 yens (depending on experience)
• Annual bonus linked to the achievement of your OKR (Objective Key Results)

We offer a 正社員 contract with a 3-month trial period, renewable for 2 months.

You may need to work on some week-ends to support your team.

Position is based in Kyoto office.

Business trips needed to Tokyo (at least once a month), Kanazawa and Takayama (3 times a year)

You will report to Product Team Director, based in Tokyo.

The position is opened from October 1st.