Transform with us the future ofenergy
The SGB‑SMIT Group is an international transformer manufacturer with locations in Europe, Asia and the United States. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure.
As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide.
With more than 3,250 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future.
What sets the SGB-SMIT Group apart:
We combine the strength of an international technology company with an employee-oriented corporate culture:
- Meaningful work at the heart of the energy transition
- Short decision-making processes and direct cooperation
- Stable, growing company with long-term prospects
Your contribution counts – both professionally and personally.
Your benefits at SGB-Electroalfa SRL:
- Transport reimbursement
- Meal tickets
- Retirement bonus
- Subscription to medical health services
- Employee birthday gift
- Holiday voucher
- 8 March bonus
- Company anniversary bonus
- Christmas package
- Christmas bonus
- Easter bonus
- Medical office within the Company
- Sport subscription
- Internal events
- Integration program
- Internal promovation
- Courses/ trainings
Your tasks:
- Revenue Targets: Develop regional sales plans to meet or exceed corporate revenue targets and manage order intake.
- Sales Forecasting: Analyze sales data to forecast trends and inventory needs, managing a sales funnel for the region.
- Market Analysis: Adapt sales strategies to local market conditions and customer preferences.
- Competitor Tracking: Monitor competitor activities and pricing trends in the region.
- Growth Initiatives: Identify new market segments and develop targeted campaigns.
- Account Management: Maintain and expand relationships with high-value clients and partners.
- Operations \& Finance: Collaborate with logistics, supply chain, and finance departments for smooth product delivery and billing.
- Customer Service: Be the first point of contact for customer concerns, questions, and problems.
- Relationship Management: Strengthen long-term customer relationships through regular contact and support.
- Problem Solving: Identify and solve customer-related problems effectively to ensure satisfaction.
- Feedback Management: Collect, analyze, and use customer feedback to improve products and services.
- Consulting: Provide expert advice on products and services to customers.
- Reporting: Produce regular reports on customer queries, complaints, and solutions.
- Teamwork: Work closely with other departments to address customer concerns promptly.
- Participation in Projects: Optimize processes and standards for sales.
- Evaluation of Order Costing: Analyze order costing with error analysis.
Requirements:
- Degree in Electrical/Mechanical Engineering, Business Administration, Marketing, Communications, or related field.
- Several years of experience in customer care, service, or relationship management.
- Experience in analyzing customer feedback to improve products and services.
- Strong problem-solving skills and customer-focused solutions.
- Good knowledge of ERP software, MS-Office, and relevant IT systems.
- Understanding of customer needs analysis and action development.
- Proficiency in negotiation-level English.
If you value a dynamic, growing, and intercultural environment and enjoy hands-on work, then become part of SGB-Electroalfa SRL - transform with us the future ofenergy.
We look forward to receiving your application!
Learn more about SGB-Electroalfa SRL as an employer, our values, and career opportunities on our careers page:
Romania, Botosani - SGB-SMIT Group
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