Job Title: Receptionist / Cashier – Gaming Zone (Mall)
Location: Sharjah, UAE
Job Summary:
Responsible for welcoming customers, handling gaming-zone bookings and payments, operating the cash register/POS system, and providing excellent customer service. The role also involves maintaining the reception area and coordinating with the gaming staff to daily operations.
Key Responsibilities:
- Welcome customers and explain available games, packages, prices, and promotions.
- Handle customer registrations, bookings, and payments.
- Operate the POS/cashier system and issue receipts.
- Maintain proper cash records and complete daily cash reconciliation.
- Answer customer inquiries and assist with complaints professionally.
- Monitor game-session timings and coordinate with gaming-zone staff.
- Ensure the reception and waiting area remain clean and organized.
- Promote memberships, packages, special offers, and additional services.
- Follow mall and gaming-zone safety, security, and company procedures.
- Prepare daily sales and attendance reports when required.
- Assist with opening and closing procedures.
Requirements:
- Previous experience in cashier, receptionist, customer service, retail, or entertainment is preferred.
- Good communication and interpersonal skills.
- Basic computer/POS knowledge.
- Good English communication; additional languages are an advantage.
- Honest, responsible, and comfortable handling cash.
- Friendly, energetic, and customer-focused.
- Willing to work shifts, weekends, and public holidays.
Job Type: Full-time
Application Question(s):
- Do you have experience working with a POS/cashier system?
- Do you have experience dealing with children, families, or entertainment customers?
- Are you confident in handling cash and completing daily cash reconciliation?
- How many years of experience do you have in cashier, receptionist, customer service, retail, or hospitality?
- What is your notice period?
- What languages do you speak?
Work Location: In person
Arabic
Chinese
French
Russian
Spanish