Public Relations Officer - Government Relations

About the Role

We are seeking a dedicated Public Relations Officer (PRO) to provide essential operational and administrative support within our Employee Services function, specifically General Services \& Administration. Reporting to the Assistant Manager/Supervisor - General Services \& Administration, this full-time position focuses on coordinating PRO-related activities and liaising with government authorities, external organizations, and service providers on behalf of the Company. The role also encompasses processing official documents, coordinating security passes, performing official errands, and delivering general administrative and transportation support to ensure timely and efficient service delivery.

Your Responsibilities

• Coordinate and execute PRO-related tasks under close supervision, liaising professionally with government entities, external organizations, and service providers.
• Prepare, submit, track, and securely handle official documents required for government and Company transactions.
• Manage security pass applications, renewals, cancellations, and access coordination by collaborating with employees, security teams, and external parties.
• Provide comprehensive administrative support including document preparation, data entry, filing, and maintaining accurate records and trackers.
• Perform official errands such as document delivery and collection, ensuring timely completion and secure handling of items.
• Drive Company vehicles to support PRO activities and errands, adhering to all traffic laws and vehicle care protocols.
• Maintain vehicle cleanliness, conduct routine checks, and report maintenance needs promptly.
• Uphold compliance with Company policies and confidentiality requirements while delivering professional support to internal and external stakeholders.
• Assist with other related Employee Services and General Services tasks as assigned by the line manager.

Who we are looking for

The ideal candidate will have a high school diploma or equivalent, a valid UAE driving license, and 3 to 5 years of relevant experience in PRO services, government transactions, or administrative support within the UAE. Experience liaising with UAE government authorities and service centers is preferred. Candidates should demonstrate strong knowledge of UAE government processes, excellent communication skills, and the ability to manage official documentation securely and accurately. A professional, courteous demeanor and ability to work under supervision while handling multiple responsibilities efficiently are essential. Relevant certifications or training in administration, government services, or document control will be considered an advantage.