Public Relation Officer (PRO)

# JOB DESCRIPTION

## Public Relations Officer (PRO) – UAE Government Relations \& Legal Compliance

**Job Title:** Public Relations Officer (PRO)

**Department:** Administration / Government Relations / HR

**Location:** United Arab Emirates

**Employment Type:** Full-Time

**Reports To:** HR Manager / Administration Manager / General Manager

### Job Summary

We are seeking an experienced and highly organized **Public Relations Officer (PRO)** to manage all government-related transactions, company documentation, visa and immigration matters, labour-related procedures, licensing requirements, and official communications with UAE government authorities.

The ideal candidate must have **strong practical knowledge of UAE laws, government procedures, labour regulations, immigration requirements, licensing procedures and compliance matters**, together with excellent communication and organizational skills.

A **valid UAE driving licence and own vehicle are mandatory**, as the position requires regular travel to government departments, ministries, free zones, immigration offices, police/RTA-related authorities, municipalities and other official entities.

### Key Responsibilities

#### 1. Government Relations \& PRO Services

* Handle day-to-day government relations and official company transactions.

* Represent the company before relevant UAE government authorities where legally permitted and properly authorized.

* Process applications, renewals, amendments, cancellations and other government transactions.

* Maintain professional relationships with government departments and officials.

* Monitor government procedures, requirements, deadlines and regulatory changes.

* Ensure all government submissions are accurate, complete and submitted on time.

* Coordinate with management, HR, finance and other departments regarding government requirements.

#### 2. Immigration \& Visa Matters

* Manage employee and dependent visa processes, including applications, renewals, amendments and cancellations.

* Coordinate entry permits, residence permits, Emirates ID and related government procedures.

* Follow up on immigration applications and resolve documentation issues.

* Maintain accurate records of visa validity, expiry dates and employee documentation.

* Coordinate medical fitness, Emirates ID and other related procedures as applicable.

* Ensure immigration-related processes are completed in accordance with applicable UAE requirements.

#### 3. Labour \& Employment Compliance

* Maintain practical knowledge of applicable UAE private-sector employment legislation and procedures.

* Coordinate labour-related matters with the **Ministry of Human Resources and Emiratisation (MoHRE)** and relevant authorities.

* Assist HR with work permits, employment-related government procedures, employee records and cancellations.

* Monitor relevant labour-law developments and communicate important changes to management.

* Assist in ensuring company procedures comply with applicable UAE employment requirements.

* Maintain proper documentation for labour inspections, government requests and employee-related matters.

* Support management in handling labour-related government correspondence and administrative disputes.

UAE private-sector employment relations are governed principally by Federal Decree-Law No. 33 of 2021 and its implementing regulations, with MoHRE being the competent federal authority for private-sector labour relations.

#### 4. Company Licensing \& Government Documentation

* Coordinate trade licence renewals and amendments.

* Follow up on company registration and government approvals.

* Assist with establishment/company card requirements and renewals.

* Coordinate municipality, economic department, free-zone and other authority-related requirements as applicable to the company.

* Maintain records of trade licences, permits, certificates and government approvals.

* Monitor expiry dates and ensure timely renewal of all government documents.

#### 5. UAE Legal \& Regulatory Knowledge

The candidate should possess strong **practical working knowledge** of UAE regulatory requirements relevant to the company's activities, including:

* UAE Labour Law and employment regulations.

* MoHRE procedures and requirements.

* Immigration and residency procedures.

* Emirates ID-related procedures.

* UAE company and commercial licensing procedures.

* Government authority procedures and official correspondence.

* Basic knowledge of UAE traffic and vehicle regulations where relevant to company operations.

* Data confidentiality and protection requirements.

* Health and safety and workplace compliance requirements.

* Municipality and other local authority requirements relevant to the company's business.

* Knowledge of applicable free-zone regulations where relevant.

* Ability to research and verify updated UAE legislation and government procedures before advising management.

**Important:** The PRO is expected to provide practical administrative and compliance support and should escalate matters requiring formal legal advice to the company's legal counsel or qualified UAE legal professional.

#### 6. Government Inspections \& Compliance

* Coordinate company requirements during government inspections.

* Prepare and organize documents requested by government authorities.

* Follow up on official notices, warnings, requests and correspondence.

* Escalate potential compliance issues to management immediately.

* Maintain a compliance calendar for licences, permits, visas and other government obligations.

* Ensure confidential company and employee information is handled appropriately.

#### 7. Driving \& Field Responsibilities

* Travel independently to government offices and other official locations.

* Attend government departments, ministries, immigration centres, service centres, police/RTA-related offices, municipalities, free zones and other authorities as required.

* Deliver and collect official documents when required.

* Maintain professional conduct while representing the company outside the office.

* Use personal vehicle for authorized business travel as per company policy.

### Mandatory Requirements

* Minimum **3–5 years of UAE PRO / Government Relations experience**.

* Strong practical knowledge of UAE government procedures.

* Strong working knowledge of UAE labour and immigration procedures.

* Experience dealing with **MoHRE, immigration/GDRFA or relevant immigration authorities, economic departments, municipalities, free zones and other government entities**.

* **Valid UAE driving licence – Mandatory.**

* **Own car/vehicle – Mandatory.**

* Willingness to travel regularly across the UAE as required.

* Excellent English communication skills.

* Arabic language skills are an advantage.

* Strong computer skills, including MS Office and government portals.

* Excellent follow-up, organization and documentation skills.

* Ability to work independently and manage multiple government transactions simultaneously.

* High level of confidentiality, integrity and professionalism.

### Preferred Qualifications

* Bachelor's degree or diploma in Business Administration, Public Administration, Law, Human Resources or a related field.

* UAE PRO certification/training or relevant government-relations training.

* Previous experience in a corporate, contracting, construction, facilities management, hospitality or other regulated business environment.

* Strong knowledge of UAE government digital platforms and online services.

* Experience working with both mainland and free-zone authorities is an advantage.

### Key Competencies

* UAE Government Relations

* UAE Labour \& Employment Procedures

* Immigration \& Visa Processing

* Regulatory Compliance

* Government Portal Management

* Legal Documentation

* Trade Licence \& Company Registration

* Government Correspondence

* Problem Solving

* Negotiation \& Communication

* Time Management

* Confidentiality

* Attention to Detail

* Professional Conduct

* Ability to Work Under Pressure

### Performance Indicators / KPIs

* Timely completion of government transactions.

* Zero avoidable penalties caused by missed deadlines or documentation errors.

* Timely renewal of licences, visas and permits.

* Accurate government documentation and records.

* Effective resolution and follow-up of government applications.

* Compliance with applicable UAE government requirements.

* Responsiveness to management and HR requests.

* Effective management of government-related deadlines and renewals.

### Candidate Profile

The successful candidate will be a **UAE-experienced PRO with strong government relations skills, practical knowledge of UAE labour and immigration procedures, excellent understanding of regulatory compliance, a valid UAE driving licence, and their own vehicle**.

The candidate must be comfortable working independently, travelling to government authorities and handling sensitive company and employee documentation with a high level of confidentiality and professionalism.

**Driving Licence:** Mandatory

**Own Vehicle:** Mandatory

**UAE PRO Experience:** Mandatory

**Knowledge of UAE Labour \& Immigration Procedures:** Mandatory

**Knowledge of UAE Government Regulations:** Mandatory

**Willingness to Travel:** Mandatory

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: In person