Property and Facilities Manager

Property and Facilities Manager

• Permanent Full-time (40 hours per week)
• Normal working hours are Monday to Friday between the hours of 8.00am \& 6.00pm
• Based in Auckland, but the portfolio spans regions from Northland down to Tauranga

We are looking for an experienced Property and Facilities Manager to lead the strategic, operational, and financial management of Ember's diverse property and accommodation portfolio.

This is a key leadership role reporting to the CFO, offering the opportunity to shape property strategy, optimise assets, and ensure our property portfolio supports the delivery of vital community services.

At Ember, property is about more than buildings. From providing safe, stable housing for people with Mental Heath and Addiction challenges, to maintaining the offices and community sites where our services are delivered, our properties help create positive outcomes for people every day. As Property and Facilities Manager, you'll lead a diverse portfolio that supports both our tāngata whaiora and our kaimahi, ensuring our homes, workplaces, and service environments remain safe, compliant, and fit for purpose.

Ember Korowai Takitini \| Nga Matapono

Ember Korowai Takitini blends professional expertise and lived experience to offer a range of services and supports for anyone with mental health, addiction, or intellectual disability needs.

At Ember we support people to live the lives they choose, and we challenge the systems that hold them back.

We desire a society that better understands and responds to mental distress, addiction, and intellectual disability.

Ember offers:

• Additional leave, including recreation days and study leave
• A comprehensive Health \& Wellbeing programme, including health checks, flu vaccinations, and Employee Assistance Programme (EAP), and more
• Training opportunities for upskilling, personal \& professional development, and career progression.
• The opportunity to make a meaningful impact every day in a values-led organisation

The Role \| Nga mahi

As Property and Facilities Manager, you will be responsible for overseeing a varied portfolio of residential, commercial, office, retail, and service delivery properties.

You'll work closely with senior leaders to develop and deliver property strategies, manage property performance, ensure regulatory compliance, and build strong relationships with landlords, suppliers, and stakeholders. You'll also provide leadership to tenancy and housing coordination functions across the organisation.

Key responsibilities include:

• Developing and implementing Ember's property and accommodation strategy
• Managing property budgets, OPEX expenditure, rent reviews, reconciliations, and reporting
• Leading property acquisition, leasing, and tenancy activities
• Overseeing Healthy Homes, BWOF, Health \& Safety, and other compliance requirements
• Managing property maintenance programmes, inspections, and contractor performance
• Building productive relationships with landlords, agents, councils, developers, and suppliers
• Supporting and developing property and tenancy team members
• Providing strategic advice and reporting to senior leadership.

You will have \| Nga Pukenga

• Bachelor's degree in Property, Business, Commerce, Facilities Management, or related field, or equivalent experience
• At least 5 years' experience in property management, facilities management, commercial leasing, and/or asset management (or 10+ years' relevant experience if no formal qualification is held)
• Minimum 3 years' experience within the Community Housing Provider (CHP) sector
• Experience managing suppliers, contractors, landlords, and stakeholders
• Strong financial management, budgeting, and reporting capability
• Experience managing property maintenance, inspections, and compliance programmes
• Strong contract management and negotiation skills
• Solid understanding of New Zealand property legislation, including the Residential Tenancies Act and Healthy Homes Standards
• Full and current NZ Driver's licence
• Valid/Current work visa, residency, or citizenship

When applying please include \| Kia Whakauru

• An up-to-date CV

• A Cover Letter detailing

  • Why you’re interested in the role?
  • Any skills, competencies and experience (both professional and personal, if relevant) that you would bring to this role?

“He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata”

What is the most important thing in the world? It is people, it is people, it is people.

Ember is an equal opportunity employer. We welcome and embrace diversity and inclusion in the workplace and are committed to providing a safe and supportive environment for all. We particularly welcome applications from our Māori, Pacific and Rainbow communities.

We will interview candidates as applications come through rather than waiting until the advertisement closes. The vacancy may be filled earlier if a suitable candidate is identified.