Project Manager/Leader

Description NOTE:

Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Extension/Amendment Attestation:

Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Responsibilities:

• Provide project management for various high-profile projects within the branch
• Ensure project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks
• Interact with senior staff within the ministry and with external partners and manage relationships
• Lead organizational development, strategy development, business planning, and ministry funding requests.
• Gather and develop requirements to create and maintain a detailed project schedule and/or integrated plan
• Identify team members in various disciplines, clarify roles and responsibilities, and set task/ deliverable/performance expectations for resources that are both OPS unionized employees, as well as Fee for Service (FFS) consultants
• Resolve resourcing and inter-personal conflicts, negotiate changes to resourcing, ensure knowledge is shared among team members so that project objectives and deliverables are met
• Develop complex project budgets based on multiple funding channels and cross-ministry dependencies
• Effectively manage large project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals
• Use ministry project management tools for recording and reporting project/program data
• Participate in team meetings
• Create/update Integrated Project Management Plan (IPP), adjust and update IPP as per change requests

• Perform reviews of schedule, variance analysis, adjust leads and lags, and revise schedule

• Manage and monitor project progress, critical path activities, and report on slippage

• Create overall project status and project progress reports for project executives and stakeholders

• Identify and manage issues, review issue status, and produce issue logs

• Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed

• Articulate and prioritize issues and risks at senior executive levels, and recommends mitigation strategies for decision makers

• Review change requests, and prepare change requests report to be reviewed by Change Control Board, and adjust integrated project plan accordingly

• Prepare business transformation and adoption plans

• Create and provide knowledge transfer documentation as part of the knowledge transfer plan

• Establish and participate in steering committee and stakeholder forums

• Provide project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels

• Use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – concept, definition, planning, implementation and close-out

• Promote OPS I\&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology, and the control of the use of I\&IT resources

• Adopt and adhere to OPS Unified I\&IT Project Methodology, OPS/e-Health Ontario Gating process

Be a demonstrated team player with a track record for meeting deadlines.

Experience Requirements Core

Skills and Experience

Over 10+ years of project management experience leading and

planning complex, mission critical projects or initiatives involving business

transformation, and design, development, implementation, and integration of

IT solutions and services including web-based applications, Cloud-based

services, and API’s. *

Over 10+ years of experience with the Software Development Life

Cycle following Waterfall, DevOps, Agile or Iterative methodologies and

practices. *

Working with business analysts and system designers to define

project scope, and design and translate the business requirements and

functional specifications into an application design appropriate to meet the

business and operational/IT needs *

Leading a team of business analysts, designers, developers \&

testers, and working with cross-functional teams *

Overseeing the development of agreed-to IT solutions and

implementation of those solutions, including design, test, installation and

monitoring of the new systems and services. *

Gathering and developing requirements in order to create and

maintain a detailed project schedule, timelines, resource and integrated plan

Acting as the senior business/technical expert, coordinating all

aspects of a specific deliverable including the oversight of team members

where appropriate *

Applying business process transformation and re-engineering

concepts to promote business improvements through alternative, cost effective

service delivery approaches *

Identifying, articulating and prioritizing issues and risks at

senior executive levels and recommending mitigation strategies for decision

makers *

Establishing and participating in working groups and stakeholder

forums *

Developing detailed project management documentation *

Identifying conflicts and communicating deliverable conflicts or

issues to the engagement lead or client manager *

Proactively identifying, managing and working with relevant

parties on risk mitigation strategies to ensure commitments and deliverables

are completed as per approvals and stakeholder expectations *

Anticipating and resolving problems to ensure that the

deliverables are completed, on time and within budget, to the highest

quality, meeting or exceeding expectations *

Identifying and resolving project conflicts related to

resources, schedules, cost etc. *

Developing and/or supporting the development of training and

communications material in support of large system implementation *

Developing, preparing reports and presentations, including

options, recommendations, implementation plans, designs, strategies and

change-management options *

Developing, maintaining and regularly completing any reporting

or dashboard tools required by project sponsors/clients *

Presenting solutions in written or oral reports, preparing

documentation and presenting progress reports to clients *

Providing project, program, and/or portfolio reporting to

multi-stakeholders at management levels *

Using appropriate strategies and actions to overcome resistance

to change and capitalize on forces in support of change during all stages of

projects – concept, definition, planning, implementation and close-out *

Building positive relationships by developing an understanding

of business and deliverable needs *

Developing mechanisms, frameworks, processes and procedures for

implementing the deliverables as it relates to the project *

Working with teams to apply the best practices in definition and

design of application software, hardware and network requirements *

Project Management Professional (PMP) Designation is desired. *

Deployment to meet the functional and non-functional

requirements, adhering to GO-ITS and Digital Health standards and internal

branch standards and in some cases proposing amendments to those standards.

50%

Technical

Experience/Knowledge

• 10+

years knowledge and experience with designing, implementing and integrating

web-based applications and/or cloud-based micro-services and solutions using

full stack Java-based, and/or Microsoft .Net technologies. * 7+

years of experience with Agile project management and development practices

(Scrum Master certified preferred); managing the backlog, sprint planning,

velocity tracking, Agile testing, retrospects, etc. * Familiar

with a wide range of methods, techniques and tools for business architecture

such as, but not limited to: * business

functional modeling, * service

lifecycle modeling, * business

event modeling, * business

process mapping, * business

process re-engineering; * Demonstrated

experience with JAD sessions and in working with stakeholders to identify

their business needs, and translate them into concise and complete

requirements; creating and managing the requirements as User Stories, Epics,

Story Maps, etc. * Knowledge

and understanding of Information Management principles, concepts, policies

and practices * Experience

with integrated change control process * Experience

with project management software such as MS Project, Planview, Jira, or

Microsoft DevOps Azure. * Experience

with the implementation of web applications and services using cloud

technology such as MS Azure, OpenShift, Kubernetes, Docker; and web

application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak. * Experience

in applying business process transformation and re-engineering concepts to

promote business improvements through alternative, cost effective service

delivery approaches * Experience

with Digital Health Standards, including HL7 FHIR.

30%

Healthcare Experience

7+ years of experience working with federal/provincial/broader

public-sector healthcare providers *

Knowledge of Public Sector Enterprise Architecture artifacts

(or similar), processes and practices, and ability to produce technical

documentation that comply with industry standard practices *

In-depth knowledge of industry standard such as Project

Management Institute (PMI) and Public Sector I\&IT project management

methodologies. *

Knowledge and experience with Public Sector/e-Health Ontario

related projects *

Knowledge and understanding of Ministry policy and IT project

approval processes and requirements *

Experience adopting and adhering to Public Sector Unified

I\&IT Project Methodology, Public Sector Enterprise Architecture and

Public Sector Gating process, and Public Sector Standard Systems

Development Methodologies *

Experience with the delivery of large complex IT

Health-related projects, and public-facing services *

Demonstrated experience with GO-ITS Digital Health standards,

and internal branch standards. *

Knowledge of Ontario’s Freedom of Information and Protection

of Privacy Act (FIPPA) and it’s municipal equivalent the Municipal Freedom

of Information and Protection of Privacy Act (MFIPPA), Personal Health

Information Protection Act (PHIPA) and their respective regulations.

15%

General

Skills

Has a recent Criminal Record and Judicial Matters Check

(CRLJMC), or recent security clearance certificate to work for the federal

and/or provincial government. *

Demonstrated strong leadership, collaboration and people

management skills *

Exceptional analytical, problem solving and decision-making

skills *

Demonstrated strong interpersonal, verbal and written

communication, and presentation skills *

Proven troubleshooting and critical thinking experience *

Demonstrated ability to apply strong listening skills to

facilitate issue resolution *

Effective consulting skills to engage with all stakeholders with

proven track record for building strong working relationships *

Strong interpersonal, facilitation and negotiation skills with

ability to build rapport with stakeholders and drive negotiations to a

successful outcome *

Excellent customer service skills, including tact and diplomacy

to ensure client needs are managed effectively *

A motivated, flexible, detail-oriented and creative team player

with perseverance, excellent organization and multi-tasking abilities, and a

proven track record for meeting strict deadlines.

5%

Supplier Comments Closing date: 2026-07-31, 12:00 p.m.

Max no of Submission: 1 (one)

onsite

Must have:

• Over 10+ years of project management experience leading and planning complex, mission critical projects or initiatives involving business transformation, and design, development, implementation, and integration of IT solutions and services including web-based applications, Cloud-based services, and API’s.

?· 10+ years knowledge and experience with designing, implementing and integrating web-based applications and/or cloud-based micro-services and solutions using full stack Java-based, and/or Microsoft .Net technologies.

• 7+ years of experience with Agile project management and development practices (Scrum Master certified preferred); managing the backlog, sprint planning, velocity tracking, Agile testing, retrospects, etc.

?· Experience with project management software such as MS Project, Planview, Jira, or Microsoft DevOps Azure.

• Experience with the implementation of web applications and services using cloud technology such as MS Azure, OpenShift, Kubernetes, Docker; and web application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak.