Product Specialist (Finance)

Join the team. Make an impact.

At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.

In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.

The Role

Product specialists work with the product team to ensure excellent product delivery. They have a wealth of knowledge about a product or range, and also recommend improvements and identify opportunities. They should have strong customer service and analytical skills.

Responsibilities

Participate in user interviews, analyze feedback, and collaborate on reviewing product metrics to help the PO prioritize more effectively.

Identify and suggest product improvements based on Customer Journey mapping and Jobs to Be Done analysis.

Help the PO groom and maintain the product backlog, ensuring tickets are well-defined and ready for development.

Help the PO manage daily product-related incidents.

Help the PO resolve product-related questions from other teams such as CS, Marketing, Finance, and Sales.

Create prototypes for new features, collaborating with the Design team and providing specifications and visual guidance to the rest of the team.

Work hand-in-hand with developers to build experimental Proofs of Concept (PoCs) to accelerate feature launches.

Provide support to quality assurance when needed in specific features.

Help in coordinating cross-functional communications for feature launches, ensuring product value is effectively conveyed to customers.

Help the team identify process improvement areas and detect and implement automations to increase operational efficiency.

About you

• You have solid experience in a similar role
• You have worked on or shipped AI-powered features and can speak to what worked, what didn't, and why.
• You are deeply user-centric: you talk to users regularly and let real problems drive your roadmap.
• You are data-informed: you know how to define the right metrics, interpret them, and act on them.
• You write with clarity — your specs, stories, and decisions leave no room for ambiguity.
• You are comfortable in a fast-paced environment and can manage trade-offs without losing sight of the bigger picture.
• You are proactive, direct, and comfortable pushing back when the evidence supports it.
• Fluent in English and Spanish

What it's like to work with us

• Permanent contract
• Hybrid work model
• 26 paid days-off
• Flexible working hours
• Short work-day on Fridays
• Free catered lunch
• Continuous Training: annual budget for training for each employee
• Fully equipped kitchen with snacks, drinks, and fresh fruit.
• Top-notch work equipment
• Office in front of the sea with ping pong, pool table, PlayStation…
• Interesting projects and a great work environment
• An excellent opportunity to grow with the company
• Discounts on a Gym membership

At Holded, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.

We didn’t start Holded to be another software company. We started Holded to be epic, and you will be part of it.