Principal Business Analyst

Principal Business Analyst (Health Manager Level 4)

Drive delivery that improves patient and clinician experience – with many work-life benefits

• Temporary Full Time Exempt for up to 12 months
• Hybrid flexibility for work-life balance \| Chatswood
• Attractive salary, from $147,653.00 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, 22nd June 2026

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW

Join the Team

As a Principal Business Analyst, of our End User Compute Program at eHealth NSW, you will be responsible to lead business analysis activities across a range of strategic technology initiatives, working closely with business stakeholders, technical teams, and project delivery partners.

In this role, you will:

• Lead requirements elicitation, analysis, documentation, and validation activities across End User Device projects and workstreams.
• Facilitate stakeholder workshops and engagement activities to identify business needs, priorities, risks, and opportunities.
• Develop high-quality business analysis artefacts, including BRDs, functional specifications, process maps, and business cases.
• Collaborate with technical teams, architects, vendors, and project stakeholders to translate requirements into effective solutions.
• Support solution delivery through design, testing, business readiness, implementation, and transition to business-as-usual operations. View the position description here

About You

We are looking for someone who:

• Proven experience as a Principal Business Analyst delivering complex technology or digital transformation programs.
• Strong capability in requirements elicitation, stakeholder engagement, and business process analysis across multiple workstreams.
• Demonstrated experience producing high-quality business analysis artefacts, including BRDs, functional specifications, and process maps.
• Exceptional analytical and problem-solving skills, with the ability to translate complex technical concepts into clear business outcomes.
• Experience working within large, complex environments and delivering technology initiatives such as Microsoft 365, Cloud, Infrastructure, or End User Device programs, supported by knowledge of Agile, PRINCE2, PMBOK, or similar methodologies and relevant certifications.

What’s in it for You

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Allocation day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow
• Wellbeing initiatives like Fitness Passport to support your physical and mental health

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

How to apply

Submit your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience. Please also answer the below selection questions:

1. Describe your experience delivering complex technology or digital transformation initiatives as a Principal Business Analyst. Include the scale and complexity of the program, your role, and how you contributed to successful outcomes.

2. Provide an example of how you have led requirements elicitation and stakeholder engagement across multiple workstreams. Outline your approach to engaging diverse stakeholders, managing competing priorities, and ensuring alignment of business needs.

While we accept AI use - we want your application to feel genuine and true to you.

For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager Chitra Mukhra and quote REQ669458.

Important information

• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks.
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.