Personal Banking Consultant - Townsville

Req #396 Townsville City QLD 4810, Australia Job description

Posted Thursday 29 October 2026 at 3:37 am \| Expires Saturday 28 November 2026 at 3:59 pm

• Access discounts on banking and health insurance products
• Enjoy Birthday Leave, Community Volunteer Leave, and access to our Wellness Program
• Contribute to a collaborative and supportive culture

About The Role

Do you love working with people and providing exceptional customer service? Well this opportunity is for you! We have a postiion available for a Personal Banking Consultant to join our branch in Townsville

As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.

This is a full time position based on a 38 hour work week. The successful applicant will also be willing to work at any branch within the Townsville region as required.

About You

• Exceptional communication and customer service skills
• Demonstrated sales experience
• Cash handling experience
• Attention to detail and accuracy
• Ability to quickly build rapport with people and work as a supportive team member
• A demonstrated ability to positively adapt to change
• Experience in the Finance industry (desirable)

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

How to

To apply for this role please follow the links or apply via our Careers Page.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 0747 588 214.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*

Job details

Job family Enterprise Agreement Job function Customer Service Representative

Townsville City QLD 4810, Australia