Operations Officer

A. Daily Operations Coordination

• Assist in coordinating daily operational activities to ensure smooth business operations.
• Follow up with relevant departments regarding pending tasks, orders, and deliveries.
• Communicate operational updates and report delays or issues to management.
• Ensure that daily activities are completed according to company procedures and deadlines.

B. Sales and Order Processing Support

• Assist the Sales team with order processing and customer order follow-ups.
• Coordinate with the Storekeeper to confirm the availability of spare parts before dispatch.
• Verify that sales orders and related documents are complete and accurate.
• Follow up on pending orders and communicate updates to the concerned departments.

C. Purchase and Inventory Coordination

• Coordinate with the Purchase Officer regarding pending purchase orders and required spare parts.
• Follow up with the Storekeeper regarding stock availability and shortages.
• Report fast-moving items, low-stock items, and urgent spare parts requirements to the concerned department.
• Assist in maintaining accurate operational records related to stock movements and purchases.

D. Delivery and Dispatch Coordination

• Coordinate with delivery drivers regarding daily delivery schedules and assigned tasks.
• Ensure that delivery notes, invoices, and other required documents are prepared before dispatch.
• Follow up on delivery status and communicate delays or delivery issues to the relevant employees.
• Ensure that proof of delivery and related documents are submitted and properly recorded.

E. Documentation and Reporting

• Maintain records of orders, dispatches, deliveries, returns, and other operational activities.
• Prepare daily operational updates and reports as required by management.
• Check documents for completeness and accuracy.
• Maintain an organized filing system for operational records.

F. Interdepartmental Communication

• Coordinate with Sales, Purchase, Store, Accounts, and Delivery teams to resolve daily operational issues.
• Ensure that important updates are communicated promptly to the concerned employees.
• Follow up on pending matters until they are completed or escalated to management.
• Support teamwork and effective communication across all departments.

G. Problem Solving and Compliance

• Identify operational delays, errors, or discrepancies and report them to management.
• Assist in resolving routine operational issues within the scope of assigned duties.
• Follow company policies, procedures, and operational instructions.
• Maintain confidentiality of company information and business records.

H. Other Responsibilities

• Perform other operational and administrative support duties assigned by management.
• Assist in improving daily workflows and operational efficiency.
• Ensure that assigned tasks are completed accurately and within the required timeframe.

Qualifications and Requirements:

• High school diploma or equivalent; additional qualifications in business administration or operations are an advantage.
• Previous experience in operations support, logistics, auto spare parts, or trading is preferred.
• Basic to intermediate knowledge of Microsoft Excel, Word, email, and inventory or order management systems.
• Good communication, coordination, and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of auto spare parts, sales orders, stock handling, and delivery procedures is an advantage.

Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

• Do you have basic to intermediate knowledge of Microsoft Excel, Word, email, and inventory or order management systems.
• Do you have knowledge of auto spare parts, sales orders, stock handling, and delivery procedures.
• Do you have previous experience in operations support, logistics, auto spare parts, or trading.
• Do you have ability to manage multiple tasks and meet deadlines
• Do you have good communication, coordination, and organizational skills.

Work Location: In person