Operations Manager (West/Northwest)

Job Scope:

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores, with a fully integrated omnichannel strategy to serve the needs that today’s consumer commands. The Operations Manager will be responsible for implementing the company’s strategic plan across multiple stores in the West/Northwest region to maximise sales, improve profitability and deliver an excellent customer experience.

Key Responsibilities:

• Lead a team of Store Managers by developing a high-performance culture centred on delivering an excellent customer experience.
• Drive change and the need to adapt to the constantly changing retail environment in line with the company’s strategic plan.
• Deliver consistently high standards ensure 100% compliance across all areas, including but not limited to, Customer Experience, Visual Merchandising, Team Management, Stock/Financial Management and Cost Control.
• Deliver on business KPIs by working closely with Operations, Sales Support and HR Teams.
• Identify opportunities to improve standards, reduce costs and simplify processes.
• Support the business’ sustainability Impact Strategy.
• Undertake additional activities as required to support the business in the achievement of its key performance metrics.

Qualifications, Skills and Experience:

• 5+ year's experience within senior Retail Management or Regional Management.
• Proven ability to manage multi-site environments.
• Strong commercial acumen.
• Proven people management leadership skills with the ability to coach and develop a team.
• Fluent English with effective communication skills.
• Full, clean driving licence.
• Flexibility to travel from site to site.
• Good computer skills including Microsoft Excel, PowerPoint, Outlook. Knowledge of BC/LSPOS and SAP an advantage.

Note: This Job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.

We regret we are unable to offer sponsorship for this role so only candidates based in Ireland with an EU passport or valid visa should apply.