Job Title: Operations Manager
Salary Range: AED 18,000 - 20,000
Job Summary:
We are looking for an experienced Operations Manager to oversee day-to-day retail operations, ensuring smooth store performance, operational efficiency, and achievement of business targets.
Key Responsibilities:
- Oversee daily operations across multiple retail stores.
- Manage and support Store Managers and retail teams.
- Monitor sales performance, KPIs, budgets, and operational targets.
- Ensure compliance with company policies, procedures, and operational standards.
- Drive improvements in processes, productivity, and customer experience.
- Manage staffing, scheduling, performance, and team development.
- Coordinate with merchandising, marketing, HR, finance, and supply chain teams.
- Monitor inventory, stock availability, replenishment, and stock movement.
- Conduct regular store visits and identify areas for improvement.
- Ensure stores maintain high standards of visual merchandising, cleanliness, and customer service.
- Prepare operational reports and provide regular updates to senior management.
- Address operational issues and implement corrective actions.
- Support the opening of new stores and implementation of operational processes.
Requirements:
- 5+ years of experience in retail operations, with previous experience in an Operations Manager or similar role.
- Strong experience managing multiple stores and large retail teams.
- Strong understanding of retail KPIs, inventory, staffing, and store operations.
- Excellent leadership, problem-solving, and communication skills.
- Strong analytical and organizational abilities.
- Ability to work in a fast-paced, target-driven retail environment.
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