Operations Manager

About the Role

We are looking for a highly organized and detail-oriented Operations Manager to oversee end-to-end operational activities at our Ajman facility. The ideal candidate will be responsible for managing dispatch operations, inventory control, vendor coordination, production follow-ups, basic accounting coordination, and overall operational efficiency.

The role requires close coordination with management, third-party manufacturing partners, suppliers, warehouse teams, and logistics partners to ensure smooth business operations and timely order fulfilment.

Key Responsibilities

Operations \& Dispatch Management

• Oversee daily operational activities to ensure smooth workflow and business continuity.
• Manage order processing, dispatch planning, and shipment execution.
• Review customer and internal orders for accuracy in product specifications, quantities, and delivery schedules.
• Coordinate with logistics partners to ensure timely dispatch and delivery.
• Maintain accurate dispatch records and shipment documentation.
• Monitor order status and provide regular updates to management.

Inventory \& Warehouse Management

• Monitor stock levels and ensure inventory accuracy across all categories.
• Conduct periodic stock audits and reconcile inventory discrepancies.
• Ensure proper storage, handling, and organization of materials and finished goods.
• Implement and maintain inventory management systems and controls.
• Generate inventory reports and identify shortages, excess stock, or slow-moving inventory.

Production Coordination

• Maintain regular follow-up with third-party manufacturing units regarding production schedules and timelines.
• Monitor production progress and coordinate with vendors to ensure timely completion of orders.
• Track production status and provide regular updates to management.
• Ensure quality and quantity compliance of products received from production partners.
• Identify operational bottlenecks and coordinate corrective actions.

Vendor \& Raw Material Management

• Coordinate with vendors and suppliers for procurement of raw materials and packaging materials.
• Track raw material availability to prevent production delays.
• Maintain vendor relationships and negotiate operational requirements when required.
• Monitor vendor performance, delivery schedules, and quality standards.

Accounting \& Documentation Support

• Coordinate with the accounts team regarding purchase orders, invoices, payments, and stock reconciliation.
• Maintain operational records and documentation accurately.
• Assist in preparing reports related to dispatches, inventory, procurement, and operational expenses.
• Ensure proper filing and compliance of operational documents.

Reporting \& Process Improvement

• Prepare daily, weekly, and monthly operational reports for management review.
• Monitor key operational metrics and identify areas for improvement.
• Develop and implement process improvements to enhance efficiency and reduce operational costs.
• Ensure adherence to company policies, procedures, and operational standards.

Qualifications \& Requirements

• Bachelor's Degree in Commerce, Science, Business Administration, Operations Management, or a related field (B. Com, M. Com, B.Sc., M.Sc., etc.).
• 3–8 years of experience in operations, inventory management, dispatch, supply chain, warehouse management, or related functions.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience working with inventory management systems and ERP software is preferred.
• Basic understanding of accounting processes and documentation.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and work under pressure.
• Strong problem-solving and decision-making skills.

Preferred Skills

• Experience in FMCG, manufacturing, distribution, or warehousing environments.
• Knowledge of inventory planning and supply chain operations.
• Ability to lead and coordinate cross-functional teams.
• Strong reporting and data management capabilities.
• UAE experience will be an added advantage.

What We Offer

• Opportunity to work in a growing and dynamic organization.
• Exposure to end-to-end operations management.
• Professional growth and development opportunities.
• Comprehensive training will be provided across all operational categories, including dispatch, inventory management, production coordination, vendor management, and reporting processes.

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Ajman: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

• The salary remuneration will be around 2500 to 3000 AED
• Should have 3–8 years of experience in operations, inventory management, dispatch, supply chain, warehouse management, or related functions.
• Experience working with inventory management systems and ERP software is preferred.

Work Location: In person