Operations cum Customer Service Executive/Coordinator

Job Descriptions:

• Handle shipment bookings and coordinate schedules with shipping lines.
• Create and verify shipping documents like invoices, packing lists, and instructions.
• Work closely with internal departments, agents, and customers to ensure smooth operations.
• Monitor shipment progress and ensure all documents are properly filed and updated.
• Issue customer invoices for LCL \& FCL shipments and verify vendor charges with the Finance team.
• Prepare regular reports on shipment volume and operational activities.
• Develop backup plans for delays, cancellations, and unexpected problems.

Requirements:

• At least Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• Required skills: Computer literate, Good Communication and Interpersonal Skills.
• Excellent verbal and written in communication skills.
• On job training will be provided.

Job Types: Full-time, Permanent

Pay: RM2,600.00 - RM3,200.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Notice Period
• Expected salary

Education:

• Bachelor's (Preferred)

Work Location: In person