Operational Manager

We are seeking an innovative, tech-forward

General Manager

to lead our beauty salon operations and spearhead a cutting-edge, AI-driven marketing and business strategy. In this role, you will bridge the gap between traditional luxury beauty services and next-generation artificial intelligence, driving customer acquisition, retention, and brand scaling through advanced automation and data-driven insights.

Core Responsibilities

1. Strategic Leadership \& Business Operations

P\&L Management:

Oversee daily salon operations, financial performance, budgeting, and revenue growth.

Brand Development:

Position the salon as a market leader by integrating high-end customer experiences with state-of-the-art technological innovations.

Team Leadership:

Recruit, train, and manage salon staff, estheticians, and marketing personnel, fostering a culture of excellence and continuous learning.

2. AI-Driven Marketing \& Growth Strategy

Omnichannel Campaigns:

Design, execute, and scale AI-powered marketing campaigns across digital channels to maximize ROI and lower customer acquisition costs.

Predictive Analytics:

Utilize AI tools to analyze consumer behavior, seasonal trends, and purchasing patterns to forecast demand and optimize service offerings.

Personalization:

Implement AI-driven personalization engines for client communications, loyalty programs, and targeted promotions.

3. Agentic AI Implementation \& Workflow Automation

Autonomous Workflows:

Deploy and manage

Agentic AI tools

to automate complex operational and marketing tasks (e.g., autonomous lead nurturing, dynamic pricing, intelligent scheduling, and customer support agents).

Process Optimization:

Continuously audit and upgrade internal workflows using AI agents to boost operational efficiency and reduce manual overhead.

4. Niche Expertise: Beauty Salon Marketing

Industry-Specific Strategies:

Leverage deep understanding of the beauty and wellness sector to market high-value treatments, skincare regimens, and membership packages.

Reputation \& Community Management:

Drive social proof, influencer partnerships, and user-generated content strategies tailored specifically to the aesthetics and beauty market.

Job Requirements \& Qualifications

Educational \& Professional Background

Education:

Minimum of a

Bachelor's Degree

in Business Administration, Marketing, Data Analytics, Computer Science, or a related field.

Experience:

Proven leadership experience (minimum 3–5 years) in a management role, preferably within the beauty, wellness, retail, or hospitality sector.

Industry Insight:

Demonstrated track record of designing and executing successful marketing strategies specifically for

beauty salons, medical spas, or aesthetics brands

.

Technical \& AI Competencies

AI Marketing Fluency:

Expert-level proficiency in modern

AI marketing tools

(e.g., generative AI for content creation, predictive analytics platforms, programmatic ad optimizers).

Agentic AI Mastery:

Hands-on experience deploying, configuring, and managing

Agentic AI frameworks and autonomous agents

to streamline business operations and marketing funnels.

Data Literacy:

Strong capability to interpret data dashboards, KPIs, and AI-generated insights to make swift, profitable business decisions.

Soft Skills \& Leadership Traits

Visionary Mindset:

A passion for blending cutting-edge technology with high-touch luxury customer service.

Adaptability:

Ability to stay ahead of rapid advancements in AI and digital marketing trends.

Communication:

Excellent interpersonal, negotiation, and leadership skills to inspire a customer-facing team.