Office Manager

Full time on site
Office Manager
Job Description

I. Core Job Responsibilities

1. Localized Base Operations

  • Establish localized shift scheduling systems, piece-rate compensation structures, and dynamic cost calculation models aligned with local culture and public holidays.
  • Identify and develop key local talents (Local Leads) to build an efficient cross-border communication bridge; target completion of the first batch of Local Lead selection and empowerment within 6 months.
  • Build local employee support systems including visa processing, accommodation, and transportation arrangements to reduce expatriate employee turnover risks.

2. Organizational Development \& HR Lifecycle Management

  • Manage recruitment and talent pipeline development for local full-time, part-time, and intern teams; lead the establishment of localized recruitment channel matrices (Eurostaffs + Dubai local recruitment platforms + university partnerships).
  • Establish a rigorous “Employee Lifecycle Management System” (covering onboarding/training stage, growth stage, and maturity stage), with clear productivity thresholds and “loss-control countdown” mechanisms to quickly identify and address underperforming employees.
  • Develop a workforce resource matrix based on employee skill tags and project experience to ensure precise manpower allocation and productivity optimization.
  • Build a high-turnover risk early warning mechanism to address local management scenarios such as mass leave requests during Ramadan and Eid holidays.

3. Project Delivery \& Profitability Management

  • Fully manage autonomous driving data annotation projects, including pilot annotation, quotation simulation support, and large-scale production delivery for 2D/3D bounding boxes, semantic segmentation, point cloud annotation, etc.
  • Lead quotation simulation activities by providing productivity and capacity data as cost inputs for pricing decisions, while continuously tracking actual ROI performance.
  • Establish a real-time profitability monitoring system for the base, tracking ROI by task and project; strictly control operational costs (target labor cost ratio: 60–70%) to achieve overall profitability targets.

4. Compliance \& Risk Management (Mandatory)

  • Familiar with key provisions of the Saudi Labor Law / UAE labor regulations, including visa systems, probation period regulations, and contract termination procedures.
  • Understand local social security systems and Saudization (Nitaqat) quota requirements.
  • Establish localized labor dispute handling procedures and preventive risk-control mechanisms.

5. Client Coordination \& External Relationship Management

  • Serve as the daily communication window with overseas clients and support regular quality audits and data compliance reviews.
  • Assist in maintaining relationships with local government authorities, labor departments, embassies, and related external stakeholders.

6. Administrative \& Operational Management

  • Oversee daily administrative and logistics operations of the base, including but not limited to utility bill payments, fire safety compliance follow-up, property management coordination, and office supply replenishment.
  • Handle recording and preliminary review of daily operational expenses and reimbursement requests.

II. Qualifications \& Requirements

  • Bachelor’s degree or above in Human Resources, Business Administration, Management, or related fields.
  • Minimum 3–5 years of experience in operations management, HR management, BPO, or data annotation project management.
  • Strong cross-cultural communication and team management capabilities.
  • Familiar with Middle East labor regulations and local recruitment practices.
  • Proficient in English communication; Chinese language ability is preferred.
  • Strong data analysis, cost control, and project management skills.
  • Able to adapt to fast-paced and high-pressure working environments.

Preferred Qualifications

  • Experience managing large-scale autonomous driving data annotation projects.
  • Familiarity with Middle East labor laws and localization operations.

Pay: AED7,000.00 - AED8,000.00 per month

Language:

  • Chinese (Required)

Work Location: In person

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