Office Manager

The CompanyHeadquartered in Vancouver BC, with smaller offices in Chile, and China and field operations across Canada and the US, BQE Water Inc. offers industry leading expertise and unique technological solutions for treating wastewater from mining and metallurgical operations that enable environmentally responsible and socially acceptable extraction of natural resources globally.

The OpportunityBQE is seeking an experienced and highly organized Office Manager to ensure the smooth day-to-day operation of the corporate head office and serve as the primary point of contact at reception. This role creates a welcoming, organized, and efficient workplace by managing office facilities, supplies, shared spaces, and administrative coordination. The Office Manager plays a key role in supporting staff, visitors, and external partners while maintaining a professional and functional office environment. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. This is an onsite role based in the Vancouver office; remote work is not available. Duties include, but are not limited to:

Reception· Serve as primary contact at reception, welcoming staff and visitors· Answer and direct incoming phone calls· Mange incoming and outgoing mail, courier deliveries, and packages· Oversee office access, key fob distribution, and maintain office security proceduresOffice Operations· Oversee daily office operations, procedures, and administrative systems· Coordinate space planning, workstation setup, and facilitate desk rearrangement· Point of contact for office equipment, boardroom technology, and office supplies needed on a day-to-day basis· Coordinate office maintenance, repairs, renovations, facility-related issues with vendors and landlords, including reporting maintenance issues via online platform and liaising with trades· Management inventory and restocking office supplies, kitchen inventory, and IT peripherals for hotel desks· Maintain a clean, organized and safe office environment through coordination with external cleaners and conduct regular office walkarounds and inspections· Oversee office logistics including equipment, supplies, storage, and filing systems, coordinating maintenance and upgrades as needed· Organize internal and external meetings, including boardroom bookings, parking, access, recordings, meals/refreshments, circulating information and invitations· Manage office telephone system, cell phones and monitor cell phone packages· Monitor office spends and administrative budgets· Streamline administrative processes, implement best practices and provide support that maximizes efficiency and productivityOffice Administration· Book flights, car rentals and accommodation for company executives; manage travel agencies and authorizations regarding travel· Maintain office filing systems and tracking systems e.g. access fob/parkade assignments, local accommodation bookings, cleaning schedules· Perform clerical duties such as filing, scanning, photocopying, and data entry· Maintain and update the CEO’s schedule; monitor and add bookings made by the company’s travel agent to their calendar for company visibility re: availability· Administrative support to Finance as needed, such as reconciliation of corporate credit cards and credit applications for vendor purchases.Culture \& Engagement· Facilitate new employee office orientations to ensure a seamless onboarding experience· Organize office events e.g. socials, festive dinners, luncheons for clients· Actively participate in at least one internal committee (e.g. Environmental Health \& Safety Committee, Social Committee, etc.)· Contribute to a positive, inclusive, and safe workplace experienceIT· Coordinate with IT department to setup and troubleshoot computers/software for new hires· Monitor IT ticket supports, flag priorities, and follow up with IT department· Liaise with IT department on all matters related to phones, computers, and server, to help resolve any IT issues experienced by staff

Requirements· 3+ years of experience in office administration, operations, or management, preferably in an engineering, construction, or professional firm environment· Excellent interpersonal abilities, with a collaborative and service-oriented approach· Flexible and proactive, willing to take initiative and adapt to changing business needs· Strong organizational, multitasking, time management and problem-solving skills· Effective written and verbal communication skills· Organized record keeper with attention to detail· Ability to work independently and prioritizes competing demands· Proficiency in Microsoft Office, Outlook and Microsoft Teams, and comfort with technology· Language skills (French, Spanish) an asset

PerksInclude, but are not limited to:· Competitive salary· Paid vacation, plus an additional week of uninterrupted paid leave company-wide around the festive period annually· GRRSP matching contribution up to 5% of gross annual salary· Annual bonus in the form of Restricted Share Units (RSU) subject to approval by the Board of Directors· Up to $1,000 annually in personal development education matching that extends to family members· Extended health benefits upon hire, with a bonus company-funded HSA of $X/year provided upon probation completion· Employee gym, full kitchen, company’s dedicated bike storage, outside patio with BBQ· Cross departmental training and twice monthly ‘CEO Industry Sessions’ to learn from our CEO directlyCompensation$65k to $75k depending on experience.