Description
An prestigious 5-Star luxury hotel in Kuwait is urgently seeking an exceptional Multi-Outlet Manager to oversee daily operations, elevate culinary standards, and drive business growth across multiple high-profile dining venues, with a primary focus on its flagship Italian dining concept.
The ideal candidate will bring executive operational leadership, strategic vision, and deep culinary passion from luxury hospitality environments, with a proven track record of managing multi-concept F\&B portfolios, inspiring large leadership teams, and maximizing overall outlet profitability.
We are searching for an operationally sharp, highly strategic leader with authentic Italian concept expertise who can showcase world-class hospitality, elevate guest satisfaction metrics, and maintain uncompromising standards across all outlets.
Requirements
- Previous Multi-Outlet Manager, Senior Restaurant Manager, or Assistant Director of F\&B experience within 4-star or 5-star luxury hotels required.
- Deep expertise in leading high-volume fine dining Italian concepts, with a strong background in managing multi-unit hospitality operations.
- Proven track record of guiding, mentoring, and developing outlet managers, supervisors, and front-of-house service teams.
- Strong business and financial acumen, including multi-venue P\&L oversight, labor optimization, revenue forecasting, and inventory control.
- In-depth knowledge of Italian gastronomy, international beverage programs, fine dining protocols, and high-net-worth guest relationship management.
- Exceptional strategic planning, crisis management, and cross-departmental communication skills.
- Expert understanding of HACCP standards, food safety management systems, and local municipal health codes.
Responsibilities
- Direct and optimize daily operations across multiple food and beverage venues, ensuring consistent 5-star service benchmarks and guest satisfaction.
- Take full operational ownership of the property’s signature Italian dining venue, driving menu innovations, high-end service delivery, and authentic guest experiences.
- Formulate and execute strategic business plans to boost revenues, control operating costs, optimize staffing models, and achieve financial targets across all managed outlets.
- Mentor, train, and evaluate outlet managers and supervisors, fostering a culture of operational excellence, accountability, and career growth.
- Partner closely with the Executive Chef and Culinary teams to launch dynamic seasonal menus, culinary pop-ups, and special dining activations.
- Enforce strict compliance with food safety regulations, HACCP protocols, workplace hygiene policies, and internal hotel standards across all venues.
- Oversee asset management, POS systems, operating equipment inventories, and physical maintenance across all designated outlets.
Pay: From KD800.000 per month
Work Location: In person
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