Motel Manager

T BAY INVESTMENT LIMITED are looking for a Motel Manager to join us. This is a full-time, permanent role with 30 working hours per week from Monday to Saturday. The working location is Auckland. We offer an hourly rate of $30.00-$32.00.

Some role responsibilities would include:

• managing day-to-day motel operations to maintain seamless service and exceptional guest experiences

• managing and supervising reservations, front office, guest reception, and housekeeping services

• managing online booking platforms, setting room rates, monitoring occupancy, and responding to guest enquiries

• receiving and coordinating tour group bookings;

• overseeing staff training and rostering;

• supervising cleanliness, property maintenance and security arrangements;

• assessing and reviewing customer satisfaction, including responding to feedback and handling complaints;

• reviewing daily revenue, preparing reconciliation reports, and overseeing purchasing and supplier payments;

• ensuring compliance with occupational health and safety regulations and emergency procedures;

• managing motel cost control, waste disposal, and other operational requirements;

• monitoring and enforcing compliance with regulatory requirements to ensure all activities meet legal and company standards;

• performing other duties as directed by the Employer to ensure smooth motel operations.

Preferred Skills and Experience:

• Relevant Diploma or higher qualification AND

• At least one year of relevant work experience

• Strong communication and customer service skills

• Ability to work flexible hours, including Saturday and public holidays

• Good organisational and problem-solving skills

• Basic computer skills (booking systems, emails, etc.)

If you think this role sounds like you, please use this platform to apply and submit your CV (PDF) and Cover Letter (PDF).