Microsoft Dynamics CRM Consultant/ Administrator Onsite 6 months Contract

We are hiring an experienced Microsoft Dynamics CRM (On-Premises) Consultant / Administrator to join a project-based engagement in Jeddah. The role focuses on CRM system administration, functional consulting, user support, and operational management of the Dynamics CRM platform.

The ideal candidate will have strong hands-on experience in Dynamics CRM On-Premises environments, infrastructure coordination, and stakeholder-facing delivery across enterprise environments.

Key Responsibilities1. CRM Administration \& Operations* Administer and support Microsoft Dynamics CRM On-Premises across Dev, Test, Production, and DR environments * Manage users, security roles, teams, privileges, and access controls * Monitor system performance, execute tuning, and validate backups * Support CRM upgrades, rollups, patches, and hotfix deployment * Ensure compliance with IT governance, security policies, and audit requirements * Manage incident, problem, and change requests (ITIL-based processes)

2. Functional Consulting \& Configuration* Gather, analyze, and document business requirements * Translate requirements into CRM configurations: * + Entities, relationships, forms, views + Dashboards, charts, workflows, and business rules * Support UAT and ensure business alignment * Recommend best practices and system improvements

3. Architecture \& Technical Support* Work with infrastructure teams on: * + Windows Server, IIS, SQL Server + Active Directory and authentication + Networking, firewalls, load balancers, certificates * Support integrations using APIs, SSIS, or middleware * Assist in DR planning and high availability setups

4. Training \& User Enablement* Deliver end-user and administrator training sessions * Create documentation: SOPs, user guides, FAQs * Provide ongoing functional support to business users

5. Stakeholder Management* Act as primary liaison between business, IT, and vendors * Support issue resolution and root cause analysis * Ensure SLA adherence and delivery coordination

Requirements

• 5+ years of experience in Microsoft Dynamics CRM On-Premises
• Strong experience in CRM administration and functional configuration
• Deep understanding of CRM security model and role-based access control
• Good knowledge of:
• • Windows Server \& SQL Server
  • Active Directory
  • Networking fundamentals
• Experience in CRM upgrades and performance optimization
• Experience in reporting (SSRS, FetchXML preferred)
• Strong troubleshooting, analytical, and communication skills
• Experience in client-facing or multi-stakeholder environments
• Microsoft Dynamics / Power Platform certifications (preferred)