Overview
We are seeking a dedicated and detail-oriented Medical Receptionist/Front Desk Staff to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support while ensuring a positive patient experience. This role requires proficiency in various medical office functions, including scheduling, documentation, and patient interaction.
Working hours 9AM - 3PM most days, with some later shifts on Tuesdays possible, Saturday shift possible as well.
Responsibilities
- Greet patients and visitors with professionalism and warmth, ensuring a welcoming environment.
- Manage front desk operations, including answering multi-line phone systems and addressing patient inquiries.
- Schedule appointments efficiently using EHR system (eClinicalworks)
- Verify insurance information and perform insurance verification to ensure proper billing processes.
- Maintain accurate medical records and documentation in compliance with HIPAA regulations.
- Assist with medical billing and coding tasks
- Handle medical collections and follow up on outstanding accounts as needed.
- Provide clerical support such as filing, typing, and maintaining organized office records.
- Collaborate with healthcare professionals to ensure seamless patient care delivery.
Qualifications
- Previous experience in a medical office or clinic setting is preferred
- Proficiency in electronic health record (EHR) systems such as eClinicalWorks.
- Strong understanding of medical terminology, health information management, and insurance processes.
- Bilingual candidates (Spanish highly preferred) are encouraged to apply
- Excellent customer service skills with the ability to maintain professionalism under pressure
*** Please read *** Reliable Bilingual Medical Office Assistant needed ASAP. Start as early as 10/05/2026. Please email your resume directly to [email protected] with a brief paragraph about why you are a good fit for this job.
Pay: $22.00 - $26.00 per hour
Work Location: In person