Mandarin & Cantonese Outbound Sales Representative

Mandarin \& Cantonese Outbound Sales Representative (Remote)

Also known as: Sales Development Representative (SDR)

Project: Restaurant Online Ordering Software
Department: Sales / Business Development
Work Arrangement: Remote

About the Role

Agents Only Technologies Inc., A Teleperformance Company, is looking for fluent Mandarin and Cantonese speaking Outbound Sales Representatives to support a US based client that provides online ordering software for restaurants.

In this role, you will be responsible for reaching out to Chinese restaurant owners in the United States, introducing the client’s online ordering solution, qualifying potential customers, booking product demonstrations, and supporting the onboarding process for restaurants that sign up.

This is a sales and business development role, not a customer support position. The ideal candidate is comfortable making outbound calls, engaging business owners, identifying their needs, and moving qualified prospects through the sales process.

Key Responsibilities

• Make outbound calls to Chinese restaurant owners across the United States.
• Introduce and explain the client’s online ordering software and its benefits.
• Prospect and identify potential restaurant customers.
• Qualify leads based on business needs, requirements, and buying potential.
• Build rapport and maintain professional relationships with restaurant owners.
• Schedule product demonstrations with qualified prospects.
• Follow up with prospects through phone, WeChat, and email.
• Maintain accurate records of prospect interactions and sales activities.
• Coordinate with the client team for qualified leads, demos, and onboarding.
• Assist with the initial onboarding process for restaurants that sign up.
• Meet assigned sales, outreach, qualification, and conversion targets.
• Provide feedback on prospect responses, objections, and market opportunities.

RequirementsLanguage Requirements

This role involves daily outbound conversations with business owners who conduct business in Mandarin and Cantonese, so working fluency in both is required for the position.

• Fluent Mandarin: Required
• Fluent Cantonese: Required
• Working proficiency in English: Required
• Must be able to communicate effectively with the client and internal team.
• Must be comfortable understanding instructions, discussing sales activities, and providing updates in English.

Sales \& Experience

• Previous experience in outbound sales, cold calling, lead generation, appointment setting, business development, telemarketing, or merchant acquisition is preferred.
• Experience working with restaurants, POS systems, payment solutions, merchant services, online ordering platforms, or SaaS is highly preferred.
• Comfortable making high volume outbound calls.
• Strong prospecting and lead qualification skills.
• Confident in communicating with business owners and decision makers.
• Strong objection handling and persuasion skills.
• Customer focused with a strong sales mindset.
• Comfortable using CRM systems, communication tools, and other sales platforms.
• Able to work independently in a remote environment.

Technical Requirements

• Windows 11 device required.
• Linux and virtual machines are not supported.
• Stable internet connection.
• Working headset and a quiet workspace.

Preferred Background

Candidates with experience in any of the following areas are highly encouraged to apply:

• Restaurant industry
• POS systems
• Restaurant technology
• Online ordering platforms
• Payment processing
• Merchant acquisition
• SaaS sales
• B2B sales
• Outbound sales
• Business development
• Telemarketing

Schedule

• Must be available to work US business hours.
• The schedule may align with the client’s operating hours in the United States.
• Flexibility to work a US based schedule is required.

What We’re Looking For

The ideal candidate is:

• Fluent in Mandarin and Cantonese
• Comfortable communicating in English
• Confident speaking with restaurant owners and business decision makers
• Results driven and motivated by sales targets
• Comfortable with outbound prospecting
• Persistent and professional when handling objections
• Organized and consistent with follow ups
• Able to build trust quickly over the phone and through digital communication
• Experienced in B2B or merchant facing sales environments

Why Join Agents Only Technologies Inc.?

Join a global community supporting innovative projects across AI, technology, data, and customer experience. Agents Only Technologies Inc. provides opportunities to work with international clients while developing your skills in a dynamic remote environment.

If you are a fluent Mandarin and Cantonese speaker with strong English communication skills and a background in sales, restaurant technology, POS, payments, or merchant acquisition, we would love to hear from you.

How to Apply

Visit https://aomarketplace.com/ to view opportunities and submit your application.

Equal Opportunity

Agents Only Technologies Inc., A Teleperformance Company, is an equal opportunity organization. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Global People Operations Team \| Agents Only Technologies Inc.

A Teleperformance Company

Work Location: Remote