Manager - Business Intelligence

Music. People. Connected

We’re Hiring!

Manager, Business Intelligence

Toronto / Montreal

www.socan.com

POSITION TYPE: Permanent Full-Time

HIRING RANGE: $101,360 to $126,700

REASON FOR HIRING: Replacement

WORK MODEL: Hybrid

LANGUAGE: English, French is an asset

WHO WE ARE

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM

SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment toInclusion \& Anti-Racism.

WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Twelve paid sick days annually (including five personal days)
• Access to SOCAN fitness facility – Include only for positions in Toronto
• Annual Performance Incentive bonus (dependent on a personal and company performance)
• Defined contribution Pension Plan
• Comprehensive, health and dental benefits program
• Inclusive and collaborative working environment

ABOUT THE ROLE

The Manager, Business Intelligence is responsible for leading SOCAN’s analytics function, overseeing both data analysts and data engineers, and ensuring the effective delivery of scalable, high-quality data and reporting solutions. This role is accountable for defining and executing the enterprise analytics strategy, aligning data initiatives to business priorities, and ensuring the organization can reliably leverage data to drive operational and strategic decision-making. The role operates at the intersection of business, analytics, and data engineering, balancing hands-on technical leadership with people management, delivery oversight, and platform governance. The ideal candidate combines strong technical expertise with leadership capability and is able to translate complex data environments into clear, actionable business outcomes.

The knowledge of English is required for this position as the position requires to interact on a constant and regular basis with English-speaking stakeholders outside of Quebec

WHAT YOU’LL DO / KEY RESPONSIBILITIES

Strategy \& Leadership

• Define and execute the enterprise analytics and reporting strategy, aligning data initiatives with organizational priorities and long-term goals
• Lead and develop a multidisciplinary team of Data Analysts and Data Engineers, including performance management, coaching, and career development
• Establish team structure, operating model, and delivery standards to scale analytics capabilities across the organization
• Act as the senior analytics leader and advocate for data-driven decision-making across business units

Delivery \& Execution

• Oversee the end-to-end delivery of analytics, reporting, and data engineering initiatives, ensuring alignment to business outcomes, quality standards, and timelines
• Manage team capacity, prioritization, and resource allocation across projects and operational support
• Ensure consistent delivery of executive-ready reporting, dashboards, and data products that support key business decisions
• Resolve escalated issues related to data, reporting, or platform performance

Data Platform \& Architecture

• Oversee the design, implementation, and ongoing optimization of SOCAN’s data analytics platform, with a focus on Databricks and Azure-based solutions
• Ensure the data ecosystem is scalable, secure, and performant, supporting analytics, reporting, and future AI use cases
• Direct the Data Engineering team to manage data pipelines, integration workflows, and transformation processes
• Drive adoption of modern data practices, including automation, continuous integration/delivery, and reproducible analytics workflows

Data Governance, Quality \& Standards

• Define and enforce enterprise data governance, quality standards, and validation frameworks to ensure data integrity and trust
• Establish consistent KPI definitions and data models across the organization
• Ensure compliance with data management standards and best practices
• Implement monitoring frameworks to proactively identify and resolve data issues

Stakeholder Engagement \& Business Alignment

• Partner with senior leaders to understand business priorities and translate them into data and analytics solutions
• Drive alignment across business, analytics, and engineering teams to deliver integrated outcomes
• Present insights, recommendations, and progress updates to executive stakeholders
• Identify and prioritize opportunities where data can drive measurable business impact

Analytics Enablement \& Innovation

• Drive adoption of self-serve analytics and scalable reporting capabilities across the organization
• Promote best practices for analytics development, documentation, and knowledge sharing
• Evaluate and introduce new tools, technologies, and approaches to enhance analytics capabilities
• Foster a culture of continuous improvement, innovation, and data literacy

WHAT YOU WILL BRING / QUALIFICATIONS \& EXPERIENCE

Required:

• 7+ years of experience in data analytics, business intelligence, or data engineering, with demonstrated leadership of analytics functions or teams
• 2+ years of people management experience, including leading cross-functional data teams (analysts and engineers)
• Advanced proficiency in SQL and strong working knowledge of Python, with experience in distributed compute environments such as Spark
• Proven experience working with modern cloud data platforms, particularly Databricks and Azure-based data architectures
• Strong understanding of data modeling, ETL/ELT processes, and scalable analytics platform design
• Demonstrated ability to define and execute data strategy, including KPI frameworks, data governance, and analytics roadmaps
• Experience delivering enterprise-level reporting and analytics solutions that drive business decision-making
• Strong understanding of data quality, validation, and monitoring frameworks
• Proven ability to lead complex, cross-functional initiatives and manage competing priorities in a fast-paced environment
• Strong communication and stakeholder management skills, with experience engaging senior leadership and translating data into business insights
• Strong organizational and operational management skills, including planning, prioritization, and execution at scale
• Degree in a quantitative field (e.g., Computer Science, Statistics, Engineering, Economics) or equivalent experience

Nice To Have:

• Passion \& love for music.
• Fluency in French

ACCESSIBILITY \& ACCOMMODATION

SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at [email protected] and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITY

SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply

HOW TO APPLY

If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/

Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.

To learn more about SOCAN, go to www.socan.com. You can also follow us on Eurostaffs, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).