Key Responsibilities:
- Providing warm welcome to customers like a host.
- Challenge oriented; enthusiastic in achieving sales target by embodying the Dior selling ceremony.
- Customer development and engagement; building relationship with customers, develop customer profiles.
- Provide excellent after-sale-service, i.e. follow-up calls to customer; repair, leather spa, etc. to optimise every selling opportunity.
- Pillar to teamwork at boutique; supporting Store Operations, security procedures, cash and stock management, visual merchandising and display guidelines.
Knowledge and Skill Requirements:
- Minimum 1 year of full-time experience in luxury retail or premium fashion retail is required.
- Experience in luxury fashion, premium fashion, designer leather goods, jewellery, watches, prestige beauty, or similar premium retail environments is highly preferred.
- Proven ability to achieve individual sales targets while delivering outstanding customer service.
- Experience in clienteling, customer relationship management (CRM), VIP customer engagement, or after-sales service will be an added advantage.
- Passionate about luxury fashion and delivering exceptional customer experiences.
- Professional grooming and presentation suitable for a luxury retail environment.
- Excellent interpersonal and communication skills.
- Good command of spoken English and Bahasa. Ability to converse in Mandarin, Cantonese, or other languages will be an added advantage.
- Positive, self-motivated, and able to thrive in a target-driven retail environment.
Pay: Up to RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
Arabic
Chinese
French
Russian
Spanish