LTC Pharmacy Technician | Order Entry - Mid Shift - Remote

Job description Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team! We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team. Schedule: Full Time: Monday thru Friday 1 pm - 12 am * Rotating weekends

• Day(s) off occur during the week when working Saturday / Sunday

*** This position is eligible for shift differential pay Note: Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete

Responsibilities: * Triage incoming Rx orders. * Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times. * Process refills as requested. * Process 3rd party claims adjudication (insurance claims rejections). * Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided. * Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries. * Resolve customer complaints in a timely, accurate and professional manner. * Provide customers with resources or additional information. * Navigate across multiple computer systems to respond to questions from external and/or internal partners. * Constantly meet established productivity requirements, schedule adherence and quality standards. * Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries. * Verify and input prescription information accurately into the pharmacy system. * Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance. * Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing. * Maintain a high level of accuracy when collecting and documenting patient information. * Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments. * Ensure compliance with all pharmacy laws, regulations, and company policies * Maintain patient confidentiality and adhere to HIPAA regulations. * Other duties as assigned.

Required Qualifications * Unblemished TSBP Pharmacy Technician Registration in good standing * One (1) year of high-volume order entry required * Experience in Long Term Care pharmacy * Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software

Preferred Qualifications * Experience with Framework, Docutrack or ECM preferred * Remote work

Job Type: Full Time

Benefits: * 401(k) * 401(k) matching * Medical, Dental and Vision * Short-Term disability * Critical Illness * Accident Insurance * Life Insurance

Education: High school or Equivalent (Preferred)

License/Certification: * Texas State Board of Pharmacy Registration (Required) * Driver's License (Preferred)

Work Location: Remote