Junior Product Owner- Key Responsibilities
- Support the day-to-day operational management of the EU loyal program (The Club) across pilot and rollout markets
- Support Club PO to coordinate with local market teams to support launch readiness, implementation activities, and ongoing operational execution (DigiOps \& FLAs)
- Support tracking of rollout timelines, milestones, dependencies, and risks across markets
- Work with Club PO, DigiOps, App, and Analytics teams to support loyalty program setup and functionality
- Assist Club PO with market onboarding activities including configuration tracking, testing coordination, and launch preparation
- Support the maintenance of project documentation, trackers, implementation guides, and rollout status updates
- Coordinate localisation and adaptation of central digital assets and content for market use
- Support testing activities (UAT), issue tracking, and resolution follow-ups with relevant teams
- Assist with KPI tracking, dashboard reviews, reporting and consolidation of market performance updates
- Gather market feedback, operational issues, and enhancement requests and help prioritise them with relevant teams
- Support ongoing optimisation of loyalty program operations and user experience across markets
- Help document learnings, best practices, and rollout processes to support future scaling across EU markets
Ideal Profile: (existing DOM)
- Experience working with KO digital platforms and market operations
- Strong organisational and communication skills
- Comfortable working across multiple stakeholders and markets
- Strong attention to detail and ability to manage multiple priorities
- Interest in digital consumer engagement, loyalty and CRM
- Experience supporting testing, rollout, or operational delivery activities
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