The Warehouse \& Logistics Executive manages the day-to-day operations of the company's warehouse unit, covering clinic supply storage, retail inventory, and e-commerce fulfilment. This role also provides support for external events and new clinic openings and renovations (if any). The role reports into Workplace Services for day-to-day management, with functional direction on e-commerce fulfilment provided by the Retail Lead.
Key Responsibilities
Warehouse \& Clinic Supplies
Manage the day-to-day operations of the warehouse unit: ensuring it is organised, clean, and compliant with safety requirements
Receive, inspect, and log all inbound goods: including clinic consumables, retail products, and general supplies
Maintain accurate inventory records for clinic supplies and retail stock, conducting regular stock counts
Coordinate replenishment of clinic supplies across all locations, working closely with the Procurement \& Vendor Executive
Arrange and track delivery or collection of supplies to clinic locations as required
Flag low stock levels, damaged goods, or storage issues to the Workplace Services Manager promptly
Ensure proper storage conditions for all goods, including any products with specific handling requirements
Support ad hoc requests from the Workplace Services Manager for time-sensitive logistics or support tasks across locations
E-Commerce Fulfilment
Partner agency to process and fulfil customer orders from e-Commerce platforms in an accurate and timely manner
Pack and prepare outbound shipments to agency, and to ensure on-time dispatch
Monitor order queues and flag fulfilment delays or issues to the e-commerce functional stakeholder
Handle returns and exchanges: processing inbound returns and updating inventory accordingly
Support periodic e-commerce campaigns by preparing stock in advance and managing increased order volumes
Ad Hoc Support
Provide support for external events (E.g.roadshows / pop-up activations)
Provide support for new clinic openings and/or renovations (if any).
Requirements
Minimum 2 years of experience in warehouse operations, logistics, or e-commerce fulfilment
Familiarity with inventory management practices and basic stock control principles
Physically able to handle goods and manage warehouse tasks (lifting, organising, packing, setup)
Detail-oriented with good documentation discipline: accurate record-keeping is essential
Organised and able to manage time independently across multiple areas of responsibility
Willing to travel regularly to clinic locations and external event venues across Singapore
Flexible with working hours during event periods: occasional weekend availability may be required
Experience with Shopee and/or Lazada seller fulfilment processes is an advantage
Proficient in MS Office; experience with inventory or warehouse management tools is an advantage
Diploma in Logistics, Supply Chain, Business, or a related field preferred
Competencies
Dependable and consistent: takes ownership of tasks through to completion
Adaptable — comfortable switching between warehouse, e-commerce, and event support tasks
Good communication skills for coordination with clinic staff, event teams, logistics providers, and agency
Able to work independently and as part of a team, with minimal supervision
Proactive in flagging issues and stock discrepancies early
Resilient and energetic — able to manage the physical demands of warehouse and event work
We are looking for a candidate to join us on a renewable 6-month contract.
Job Highlights
Annual Leave - 14 days onwards
Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony
Why Should You Join Us?
GREAT CULTURE AND ATMOSPHERE:
Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.
GREAT SALARY PACKAGE AND BENEFITS:
Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.
GROWTH AND CAREER DEVELOPMENT:
Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.
DIVERSITY:
Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.
Oriental Remedies Group (ORG)
is a leading patient-centred healthcare provider offering effective treatments grounded in Traditional Chinese Medicine (TCM) and enhanced with medical technology.
We are a modern TCM with a start-up that grew from 5 to 60+ people strong in merely 3 years. Despite the pandemic, we continued with our expansion to provide more patients with quality healthcare. We recently expanded our Jurong East outlet and opened our 3rd outlet at Upper Thomson this year.
Not only were we awarded the Best TCM Clinic of The Year in Asia Pacific Not only were we awarded the Best TCM Clinic of The Year in Asia Pacific by Global Health Asia-Pacific in 2021, but we were also featured during Prime Minister Lee’s 2022 May Day Rally speech for our safe and conducive workplace policies.
ORG does things differently; we believe that our employees are the key drivers of the company. We provide our employees with equal opportunities to initiate change and have a say in the work that they do while supporting them with mentors to guide them through challenges.
With Employee Growth in our DNA and our belief that a good life begins with a good company, we hope to grow our team with dynamic talents who are independent workers committed to a growth mindset.
Come onboard an exciting journey with us and be part of the best TCM Clinic in Asia Pacific!
Why Should You Join Us?
GREAT CULTURE AND ATMOSPHERE:
Because the people here are Amazing and Crazily Fun. And you will get to have great autonomy in managing your priority and careers. You will definitely love it here in ORG. #workfam
ATTRACTIVE SALARY PACKAGE AND BENEFITS:
Because we offer benefits which are most desired and valued by people. The people in ORG are the backbone of the Company, and they are the core of everything we do; hence we believe in caring and investing in our employee's future.
GROWTH AND CAREER DEVELOPMENT:
Because the sky's the limit, and in ORG, we firmly believe that our employees' growth, development, and well-being are the most significant factor ever. Receive quality coaching from experienced managers from diverse backgrounds to grow in your skills and career.
DIVERSITY:
Because we are diverse, equity, and inclusion in ORG, we are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, color, ethnicity, etc. We let our people be themself and accommodate each other's differences and grow together.