Logistics Coordinator

Position Summary

The Logistics Coordinator is responsible for planning, coordinating, and monitoring the movement of freight to ensure safe, efficient, and cost-effective transportation of products. This role acts as the primary link between customers, drivers, dispatch, warehouse personnel, transload operators, rail providers, and third-party carriers to ensure all shipments are delivered on time and according to customer requirements.

The Logistics Coordinator plays a critical role in maintaining customer satisfaction, maximizing equipment utilization, and ensuring compliance with all company, transportation, and safety regulations.

Key ResponsibilitiesTransportation Coordination

• Schedule and coordinate inbound and outbound shipments.
• Assign loads to company drivers and third-party carriers.
• Monitor daily transportation activities and adjust schedules as required.
• Ensure freight is delivered on time and in accordance with customer requirements.
• Coordinate railcar, truck, container, and warehouse movements.
• Communicate loading and unloading schedules with terminal operations.

Customer Service

• Serve as the primary point of contact for assigned customers.
• Provide shipment updates and delivery status reports.
• Respond promptly to customer inquiries and resolve transportation issues.
• Maintain strong customer relationships through professional communication.

Dispatch \& Fleet Support

• Monitor driver availability, Hours of Service, and equipment utilization.
• Coordinate trailer spotting, preloading, and equipment positioning.
• Assist with scheduling maintenance and repairs to minimize downtime.
• Work closely with drivers to resolve route, loading, or delivery issues.

Documentation \& Compliance

• Prepare and review Bills of Lading, manifests, shipping documents, and delivery records.
• Verify shipment information for accuracy and completeness.
• Maintain transportation records and filing systems.
• Ensure compliance with company policies, transportation regulations, and customer requirements.

Inventory \& Operations Coordination

• Coordinate inventory movements between railcars, warehouses, silos, and trucks.
• Track product receipts, shipments, and storage requirements.
• Work with operations personnel to ensure products are available for scheduled shipments.
• Assist with inventory reconciliation and reporting.

Problem Solving

• Identify transportation bottlenecks and implement solutions.
• Resolve shipment delays, equipment shortages, and scheduling conflicts.
• Escalate major issues to management when necessary.
• Support continuous improvement initiatives within the logistics department.

QualificationsEducation

• Diploma or degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Equivalent industry experience may be considered.

Experience

• Minimum 2 years of logistics, transportation, dispatch, or supply chain experience preferred.
• Experience in trucking, rail transloading, warehousing, or bulk commodity handling considered an asset.

Skills \& Abilities

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making skills.
• Ability to work effectively under pressure and manage changing priorities.
• Proficient with Microsoft Office Suite, particularly Excel.
• Experience with transportation management software (TMS) and ERP systems is an asset.
• Strong attention to detail and accuracy.

Job Type: Full-time

Pay: $41,212.00-$65,000.00 per year

Ability to commute/relocate:

• Fort Saskatchewan, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• logistics/supply chain: 3 years (preferred)

Work Location: In person