Localisation Project Coordinator

We are a truly global organisation with 1200 translators worldwide providing translation, localisation and QC services in 57 languages in different directions and combinations. We strive to continuously grow our pool of quality languaging offerings with the addition of new languages in order to meet our clients’ ever-changing landscape. Localisation at TVT contributes to our clients’ success by understanding their needs and exceeding their expectations.

This Localisation Project Coordinator role will be part of our round-the-clock operations team supporting our Localisation team with their day-to-day operations. We are looking for a proactive individual to work within a fast-paced environment with responsibilities including handling project assignments, linguist support, and assisting with onboarding new linguists to our language teams.

Principal Duties

• Coordinating translation and QC localisation projects for high-profile streaming clients
• Supporting our round-the-clock Operations team providing production and linguist support, liaising with other team members based in EMEA, APAC and UCAN/LATAM regions.
• Assisting with onboarding new linguists to our language teams as needed
• Potentially assisting with recruitment of new linguists as needed
• Adhering to company policies and procedures
• Troubleshoot issues with our linguist team and escalate urgent enquiries to clients.
• Ensure our projects are delivered on time and to expectations.
• Drive process optimization within the team to ensure our workflows are as streamlined, efficient, and as effective as possible.
• Collaborating with other departments as needed to resolve issues
• Maintaining a positive and professional attitude towards colleagues at all times
• Linguist support via emails/ticketing system
• Performing other duties as assigned

Mandatory

• Excellent written and verbal communication skills in English
• Bias to action, proactive and innovative by nature
• Ability to manage multiple projects in a fast-paced environment
• Ability to work well under pressure and able to prioritise and pivot accordingly
• Excellent organisational, analytical and problem-solving skills with superb attention to detail
• Please note that this role is currently a remote working from home position

Preferred

• Relevant working experience in the localisation and/or media industry
• Fluency in a second language other than English
• Proficient in using computers and various software applications
• Knowledge of Airtable, Ooona and other subtitling platforms would be an advantage but is not essential

Remuneration

Based on experience

Working hours

Monday to Friday: 08:30 - 17:00 GMT (30 minute break)

Job Type: Full-time

Pay: £2,200.00-£2,400.00 per month

Application question(s):

• Do you have previous experience of localisation and translation?
• Can you speak a second language?
• Are you able to work Monday to Friday 08:30 - 17:00?

Work Location: Remote