Library Services Officer - West

Library Services Officer – West

Permanent Part Time – 32 Hours per week

Band 4 including Library Allowance: $40.44 - $43.11 per hour plus 12% superannuation

Location: Moe, Victoria

Department: Creative Venues and Libraries

Do you want to make an IMPACT?

About the Role

As a Library Services Officer, you will play a key front-facing role in delivering high-quality library services to the Latrobe City community.

Reporting to the Team Leader you will provide welcoming, accurate and efficient customer service while supporting the effective day-to-day operations of the library.

You will assist patrons with borrowing and returning materials, accessing library resources, and navigating digital and physical collections. This role also involves maintaining the presentation and organisation of library spaces, accurately processing payments, and ensuring data within the Library Management System is up to date.

Working collaboratively with senior library staff, you will support the planning, promotion and delivery of a diverse range of programs and events that respond to community needs. You will develop a strong working knowledge of library databases and e-resources and contribute to continuous improvement by offering ideas to enhance customer experience and service delivery.

Please note this position does require the successful applicant to work outside of standard operating hours including weekends, via an agreed roster.

About You

You are a customer-focused professional who enjoys working with people from diverse backgrounds with a strong commitment to providing inclusive, high-quality library services within a community environment.

You will also have:

• Diploma / Certification as a Library Technician or Library Officer which is recognised by ALIA or demonstrated experience working in Public Libraries.
• Proficient written communication skills and digital literacy skills, including Microsoft Office applications.
• You have sound knowledge of library processes, confidence using library management systems, and strong digital literacy skills, including Microsoft Office and Windows-based applications.

Successful applicants are required to apply for and satisfactorily obtain a National Police Check and Working with Children's Check.

Go Further at Latrobe City Council

A career with us begins with a desire to empower and make positive change within our Latrobe City Community. At council you will get stuck into interesting work and experience growth as you see the impact you make unfold right in front of you.

Why work for us?

At Latrobe City Council we are an equal opportunity employer who invests heavily in our employees.

We offer a range of training and Personal Development opportunities including a Structured Leadership Development Program and study assistance.

At Latrobe City Council you will enjoy flexible working options, we offer benefits such as salary packaging and access to our health and wellbeing programs.

We want you to join our team and provide the best services possible for a fast-growing regional municipality in the heart of Gippsland.

To apply

Please apply (and submit your responses to the Key Selection Criteria) via the Latrobe City Council website: www.latrobe.vic.gov.au/careers

Applications close at 11:59PM on Tuesday 26 May 2026.

For further information contact Ann Sims, Team Leader Customer Experience \& Libraries – West on 0461 541 379 for a confidential discussion.

Child Safe Organisation

Latrobe City Council has a zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Our recruitment practices reflect this.

Diversity and Inclusion

At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

At Latrobe City Council we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Council's Indigenous Employment Program is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted at [email protected] or by calling 1300 367 700.

We at Latrobe City Council strongly encourage people with disability and diverse backgrounds to apply for our roles. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Careers team via email at [email protected] or call 5128 6113 noting your preferred method of communication and contact details and a member of the team will be in touch.