The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
Public confidence in government institutions is under pressure. The Office of the Ombudsman in a constitutionally independent role critical to the success of good administration. Demand for our services is growing and New Zealanders need us to show up in new ways and be more accessible and impactful.
We have just completed an organisational transformation, and we are evolving how we do our mahi to have greater impact. This is a new way of working where kaimahi are genuinely empowered, collaboration is real, leadership is visible and values-driven, and where the people doing the work can see their input shaping the direction of the organisation.
The Learning and Capability team is responsible for building and enhancing organisational capability through capability frameworks, leadership development and learning pathways. The team is also responsible for developing learning for use by externals audiences. The team is made up of two Senior roles, three Learning Designers and two Learning Coordinators.
We have an exciting opportunity for you to join our Learning and Capability team as a Learning Coordinator.
Reporting to the Manager Learning and Capability in this role, you will provide high-quality administration and coordination support for the Office's learning and induction initiatives. Working closely with the other Learning Coordinator and our Learning and Capability team, you will play a key part in ensuring our learning programmes run smoothly and that staff across the Office have access to the development opportunities they need to deliver high-quality outcomes.
You will coordinate the scheduling and logistics of internal and external learning activities, maintain accurate training records, and act as a point of contact for queries from public sector agencies and other external stakeholders. You will also support the continuous improvement of our induction process and assist with the effective use of our learning management system (Te Puna Matauranga).
This is a fixed term role, until the 31 March 2027, while the current incumbent is on secondment.
To be successful in this role you will have:
Becoming part of an exceptional team in a dynamic organisation, where the work is challenging and rewarding. Your development and growth will be nurtured, and your work recognised and valued.
To apply, click on the `Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email [email protected].
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
As the Ombudsman's role is to provide "fairness for all" New Zealanders, it is important that our staff represent New Zealanders from all walks of life. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.
Depending on skills and experience the salary is expected to be between $61,701 to $80,982 with $77,126 being the mid-point.
This role is based in Wellington. Please note we are unable to consider 100% remote working for this role.
Applications close 5pm, 23 June 2026.
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