IT-Technical Support Specialist

IT-Technical Support Specialist JobID: 2712

• • Position Type:

  Technology + Date Posted:

  10/28/2026 + Location:

  SAU#33 + Date Available:

  11/06/2026

Technical Support Specialist

This is a year round, full benefit position which offers medical, dental, FSA, LTD, NH Retirement Pension System, Life insurances as well as paid leave. 55k-65k based on experience.

GENERAL SUMMARY: Installs, configures, and troubleshoots hardware/software and associated responsibilities in working with end-users.

QUALIFICATIONS (SKILLS/EXPERIENCE/TRAINING REQUIRED):

+ Associates degree in computer science preferred or in related field and/or experience that sufficiently demonstrates ability to analyze and solve software application problems, communicate effectively, and provide excellent customer service
+ Experience working with computers
+ In depth knowledge of database structure
+ Excellent customer service skills
+ Good problem\-solving and prioritization abilities
+ Excellent verbal and written communication skills
+ Ability to work in a team environment
+ Ability to multitask
+ Knowledge of software support methodologies and educational industry is preferred, but not required
+ Web 2\.0 Applications
+ Knowledge of WAN/LAN
+ Knowledge in Microsoft office, Server 2016, Server 2019, Windows 11, MacOS, iOS \& ChromeOS
+ Have the ability to work with and help train users.
+ Dependable, quick learner, adaptable**ESSENTIAL JOB FUNCTIONS:**


+ Performs troubleshooting to isolate and diagnose common client problems.
+ Installs, upgrades, and configures client computers hardware and software
+ Assisting faculty with classroom software and hardware including but not limited to Google Apps for Education, Microsoft Office, PowerSchool, Document cameras, Interactive Displays
+ Works independently and follows documentation processes
+ Preserves network security by maintaining records of user access. Educates users about security best practices, and investigate any concerns as they arise.
+ Creates and maintains support documentation for IT Team**OTHER DUTIES AND RESPONSIBILITIES:**


+ Performs other duties required by Supervisor