IT System Administrator

IT SYSTEM ADMINISTRATOR

Defence Line Security Limited \| Auckland, Auckland

Job type: Full-time, Permanent
Pay: $35.00–$45.00 per hour
Hours: 30–45 hours per week
Work arrangement: Flexible hours available

About the Role

Defence Line Security Limited is seeking a Security Operations Control Operator / Administrator to join our Auckland-based team. This is a dual-function role combining security control room operations with IT support responsibilities. You will monitor surveillance systems, dispatch patrol staff, respond to alarms, and provide technical support across security platforms and systems.

Key Responsibilities

· Monitor cameras, dispatch patrols, and respond to alarms.

· Monitor patrolling vehicles using GPS tracking systems.

· Dispatch patrol vehicles and security personnel in response to alarms or incidents.

· Maintain communication with patrol officers and field staff.

· Receive and record incident reports from patrol officers and clients.

· Support CCTV software, troubleshoot networks, and assist users with IT systems.

· Respond to and resolve IT support requests from security guards, patrol staff, and office employees.

· Support alarm monitoring platforms and associated communication systems.

· Monitor system performance and identify potential network issues.

· Support remote access solutions for patrol vehicles and field staff.

· Assist clients with access to CCTV footage, monitoring platforms, and security reporting systems.

· Provide guidance and training to staff on the use of security technology and software.

· Prepare reports relating to system performance, incidents, and technical issues.

· Prepare incident logs and operational reports.

Requirements

Applicants must have a minimum of three years of relevant experience in security monitoring and surveillance, and/or a Level 5 qualification in IT or Security.

Flexible hours are available. The expected salary is $35.00–$45.00 per hour.

Shortlisted candidates will be contacted for phone interviews.

Pay: $35.00 – $45.00 per hour

Expected hours: 30.0 – 45.0 per week

Work Location: In person