IT Supervisor (Luxury Hospitality)

The IT Supervisor plays a key role in managing the day-to-day operations

of the IT department, ensuring the smooth functioning of Technology

systems and infrastructure to meet the Club’s requirements. This role involves

providing Technical support, implementing IT policies and Procedures,

and collaborating with other Departments to meet the Club's Technology

needs. The IT Supervisor also contributes to strategic planning, project

management and technology initiatives to enhance productivity,

efficiency and innovation. Your duties and responsibilities include, but are not

limited to the following:

Key Responsibilities:

1. Responsible for the line Management of other IT Technicians

within the club.

2. Provide general Technical support related to IT matters,

but not limited to:

• Network and Applications Management
• Computer Systems Management
• Monitoring the condition of Network Resources and reporting any damage or problems to the Management.
• Ensuring systems backup procedures are followed regularly.
• Ensuring the latest anti-virus is running successfully.
• Ensuring the Smooth Operation of the Wireless Network.
• Ensuring the smooth running of the club's applications.

3. Maintaining, installing and supporting the use of Computer equipment and peripherals for Administrative use within the club.

4. Monitoring and keeping a log of all breakdowns and alterations to the Club’s systems

5. Advise on the technical aspects of the club’s IT development and Hardware / Software purchases.

6. Check the Operations of the Club’s IT systems and report any equipment that needs repair or upgrade.

7. Maintain an accurate record of Software licenses and report infringement to the Management.

8. Maintain a detailed stock record of the Club’s IT Hardware and Peripherals.

9. Liaise with IT equipment suppliers and vendors in the event of technical issues which require IT specialist support.

10. Provide Security to Club’s logical and physical IT infrastructure.

Qualifications Required

1. Bachelor's degree in Computer Science or a related field.

2. Strong Technical Skills in Network Administration, System Administration, Database Management, Hardware \& software troubleshooting.

3. Experience required: Minimum 3 years of experience in the hospitality sector.

Education:

• Bachelor's (Required)

Experience:

• IT Supervisor: 3 years (Required)
• Luxury Hospitality: 3 years (Required)

Location:

• Doha (Required)

Work Location: In person