IT Specialist

Work Scope \& Responsibility

• Upkeeps Company information through Information Technologies System
• Seeks continuous improvement to the Company’s Information Technologies System
• Ensures zero downtime in all IT related matter
• To provide daily, weekly, monthly and any ad-hoc report to respective department
• Manage and maintain ERP (QAD) system operations, user access, reporting, and data uploads
• Oversee and manage the company's IT infrastructure and systems.
• Collaborate with different departments to understand their IT needs and provide appropriate solutions.
• · Manage and maintain hardware, software, and networking systems.
• Provide technical support and troubleshooting for hardware, software, and network issues.
• Manage software licenses, renewals, and compliance
• Perform periodic audits on user systems to ensure no viruses or unauthorized software
• Monitor and maintain network infrastructure, firewall, VPN, and remote access setups
• Administer Microsoft 365 platforms including SharePoint, Teams, Power Apps, and Power Automate
• Maintain IT asset inventory, coordinate equipment repairs, and replacements.
• Coordinate with respective vendors for issues
• Monitor server backups, manage user accounts, and maintain system documentation
• Conduct IT onboarding for new employees and support internal systems including Intranet and PABX

Skills and Qualifications:

• At least 3 years of experience in IT Department
• Possesses in-depth knowledge of PC solving skills in software and hardware, server maintenance and understanding of LAN/WAN environments and IT cyber security
• Excellent knowledge of technical management, information analysis and the various computer hardware and software
• Hands-on experience with ERP (QAD) systems
• Knowledgeable in Microsoft 365 platforms — SharePoint, Teams, Power Apps, and Power Automate
• Basic knowledge of programming language (HTML, PHP, JavaScript and CSS)
• Good coordination, organisation, and communication skills in both Bahasa Melayu and English.
• Self-motivated, detail-oriented, and able to manage multiple tasks independently

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person