IT SPECIALIST

Perform routine inspections, maintenance, and troubleshooting of store computers, networks, surveillance

systems, and server equipment.

• Ensure network stability and availability within business premises and promptly contact headquarters for

support when encountering unresolved issues.

• Maintain, troubleshoot, and promptly repair audiovisual systems, including sound systems, lighting, and

display equipment in KTV rooms, ensuring optimal operation for enhanced customer experience.

• Conduct regular performance tests and optimizations on audiovisual equipment, adjusting settings as needed

to improve performance and stability.

• Assist in the selection, procurement, installation, and commissioning of new audiovisual equipment, ensuring

compatibility with existing systems.

IT System Maintenance \& Management

• Maintain stable operation of KTV systems, including the song selection system, membership management

system, and POS system, resolving system failures and data anomalies in a timely manner.

• Manage system data backups, recovery, and security to ensure data integrity and prevent data loss or

breaches.

• Collaborate with the development team for system upgrades and optimizations, collect user feedback, and

propose improvements to enhance usability and functionality.