IT Project Coordinator / Software Delivery Coordinator

Project Coordination \& Delivery

• Coordinate and monitor multiple software projects simultaneously.
• Act as the main communication channel between clients and the development team.
• Ensure projects are delivered within agreed timelines and scope.
• Track project milestones, deliverables, risks, and dependencies.
• Conduct project kick-off meetings and weekly review meetings.

Client Communication

• Schedule and conduct regular client status meetings.
• Gather requirements, clarifications, and feedback from clients.
• Communicate project progress, risks, delays, and action items.
• Manage client expectations throughout the project lifecycle.

Documentation \& Reporting

• Prepare and maintain:
• Project plans
• Meeting minutes
• Functional specifications
• User stories
• Change requests
• Project status reports
• Ensure all project documentation is updated and centrally maintained.

Team Coordination

• Coordinate with developers, UI/UX designers, QA engineers, and third-party vendors.
• Prioritize tasks and ensure timely execution.
• Escalate blockers to management when required.

Quality \& Governance

• Ensure UAT is properly planned and executed.
• Track bugs and change requests.
• Ensure proper project closure and handover.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field.
• 2 to 5 years of experience managing software development projects.
• Experience in ERP, CRM, Web, and Mobile Application projects.
• Strong understanding of SDLC and Agile methodologies.
• Experience using project management tools such as:
• Jira
• ClickUp
• Trello
• Asana
• Zoho Projects
• Microsoft Project

Technical Knowledge

Good understanding of:

• Web applications
• Mobile applications
• APIs and integrations
• ERP systems
• CRM systems
• Cloud technologies
• Software testing lifecycle

Skills Required

• Excellent English communication skills.
• Strong documentation skills.
• Requirement gathering capability.
• Client relationship management.
• Presentation skills.
• Problem-solving mindset.
• Time management.
• Ability to manage multiple projects simultaneously.

Preferred Qualifications

• Experience working in software companies.
• PMP, Scrum Master, or Agile certifications.
• Experience with Zoho ecosystem will be an added advantage.

KPI Expectations

• 95% on-time project delivery.
• Zero uncontrolled scope creep.
• Weekly status reports for all active projects.
• Client satisfaction score above 8/10.
• Timely escalation of project risks.

Pay: BD250.000 - BD300.000 per month

Experience:

• Project Cordinator: 2 years (Preferred)

Work Location: In person