IT Engineer – Systems, Infrastructure & Security

Job Description: IT Engineer – Systems, Infrastructure \& Security
Location: Kuala Lumpur
Employment Type: Full-Time
Experience Level: 3-5 Years

About the Project
Client is deploying a comprehensive Hospital Information System (HIS) across one of the region’s largest hospitals and its network of branches. The infrastructure must support a mission-critical, highly available, and scalable application, with flexibility to run on either cloud or on-premises environments.
Key Responsibilities

Infrastructure Implementation \& Support (preferable skills)

• Deploy and maintain infrastructure including application, database, reporting, and disaster recovery servers.
• Configure and support SQL Server Always On Availability Groups or Replication environments.
• Ensure infrastructure components meet architectural and operational standards.
• Maintain and troubleshoot Cloud Cloud VPC infrastructure, including OS updates and patching.
• Server, Network \& OHice IT Management – Must have skills
• Implement server and storage configurations (CPU, RAM, Disk, RAID) per sizing documents.
• Configure and maintain firewalls, VLANs, VPNs, and broadband/Wi-Fi connectivity across o\ices.
• Ensure availability of TFS servers, remote desktops, o\ice printers, TVs, and HDMI connectivity for presentations.
• Manage network infrastructure and ensure high availability and performance.

Monitoring, Maintenance \& Support – Must have skillsSecurity, Compliance \& Identity Management - preferredBackup, DR \& Hosting - preferredCollaboration, Documentation \& Project Support – Must haveIT Asset \& Procurement Management – Must haveHealthcare-Specific Responsibilities - PreferredRequired Skills \& QualificationsPreferred Certifications

• Monitor servers, VMs, and network components using tools like SolarWinds, SCOM, and PRTG.
• Respond to alerts/incidents, perform root cause analysis, and apply corrective actions.
• Perform regular patching, updates, and health checks.
• Provide IT support to sta\ for hardware/software issues, MS365, and other IT-related matters.
• Enforce access control, endpoint protection, and device policies (e.g., GPO via Active Directory).
• Manage MS365 licenses and security configurations.
• Support audits, vulnerability scans, and remediation plans.
• Maintain ISO 27001 documentation and compliance processes.
• Execute backup routines and ensure integrity across systems.
• Support DR testing and synchronization of DR sites.
• Manage hosting, domains, and websites across SB group companies (Connected Care,Ring), including renewals and IP configurations.
• Collaborate with Infrastructure Architects, DBAs, Application teams, and Vendors.
• Maintain documentation: SOPs, network diagrams, asset inventories, patch rollout plans, and system integrations (e.g., Chemolin, Synapse, Beaconx).
• Gather project requirements for IT infrastructure/software, obtain vendor quotations,and advise management.
• Manage and maintain corporate SharePoints and Master Project Repository.
• Track, allocate, and manage IT assets throughout their lifecycle.
• Source and procure hardware, software, and other IT components.
• Facilitate Client sta\ access to cleint servers, VPN, and Wi-Fi.
• Configure and document print servers and label alignment.
• Support credit card terminal integration (Maybank, OCBC).
• Monitor TCARE VM infrastructure and document usage.
• Configure HL7 and e-Invoicing as Windows Services with documentation.
• Assist in integration with bank e-commerce facilities and SMTP email setup (Connected Care).
• Support infrastructure planning and costing for Ring projects.
• Coordinate HIS and CATS performance testing, vendor engagement, remediation, and re-testing.
• Participate in CIS UAT, e-Invoice setup, and SRS documentation.
• 3-5 years in IT infrastructure/system administration.
• Hands-on experience with Microsoft SQL Server, Windows Server, Active Directory, and virtualization.
• Strong understanding of high availability, DR, and cloud infrastructure.
• Familiarity with networking, firewalls, storage, and enterprise monitoring tools.
• Experience with MS365 administration, IT support, and asset management.
• Excellent troubleshooting, documentation, and communication skills.
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Network+ or Security+
• VMware Certified Professional (VCP)
• Cisco Certified: CCNA

Pay: RM4,500.00 - RM5,500.00 per month

Work Location: In person