IT Engineer

Bouygues Travaux Publics KSA

Specialists in civil engineering, underground tuneling and complex structures, delivering major infrastructure and land-use projects worldwide. As part of Bouygues Travaux Publics, we are committed to sustainable construction, diversity, and welcoming talent from all backgrounds.

Main Responsibilities

Provide first and second-level technical support to employees and resolve hardware, software, network, and system issues

Install, configure, maintain, and troubleshoot computers, laptops, printers, network equipment, and other IT devices

Manage user accounts, permissions, Microsoft 365 services, email accounts, and access to company systems and Active Directory

Monitor and maintain network connectivity, Wi-Fi, internet services, switches, and other network infrastructure

Manage IT assets, including equipment allocation, inventory, replacements, and lifecycle tracking

Install and maintain required software, and manage software licenses and renewals

Coordinate with suppliers, contractors, and service providers for IT equipment, licenses, internet services, and technical support

Support IT procurement activities, including preparing technical requirements, quotations, and purchase orders

Ensure IT systems and services are available, secure, and operating effectively

Troubleshoot and resolve incidents while maintaining proper documentation and follow-up

Assist with employee onboarding and offboarding, including account creation, equipment preparation, and asset handover

Maintain IT documentation, procedures, inventories, and technical records

Support meeting rooms, video conferencing systems, and other office technology

Assist with cybersecurity requirements, endpoint protection, access controls, and IT policy compliance

Provide on-site IT support for project offices and remote locations when required

Support IT projects, system upgrades, and migrations

Required Skills \& Competencies

Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues independently

System Administration: Experience managing user accounts, permissions, Active Directory, and Microsoft 365 services

Network Management: Knowledge of network infrastructure, connectivity, Wi-Fi, switches, and internet services

Hardware: Hands-on experience with computers, laptops, printers, and peripheral devices

IT Asset Management: Experience tracking inventory, managing equipment lifecycle, and coordinating procurement

Vendor Coordination: Experience liaising with external IT service providers and suppliers

Security Awareness: Understanding of cybersecurity principles, endpoint protection, and access controls

Qualifications

Formal IT Support or diploma in Information Technology or related field

Proficiency with IT management tools and ticketing systems

Fluency in English (required)

Experience Required

Minimum 3-5 years of experience in IT support, system administration, or related technical role

Proven experience providing first and second-level technical support in a corporate environment

If you have any question feel free to contact Hasna AIT FARES