PLEASE NOTE:
- Sponsorship not available for this position.
- Salary to be discussed at interview.
As a Customer Services Representative, you will be the first point of contact for customers, handling enquiries, processing orders, and ensuring a positive experience while supporting the sales team.
Customer Service
- Handle inbound calls and respond to product and service enquiries.
- Provide quotations, process orders, and update customers on order status.
- Resolve stock shortages and delivery issues, offering solutions promptly.
- Maintain a professional and positive approach in all customer interactions.
Sales Support
- Follow up on quotations and leads to secure orders.
- Conduct outbound calls to build customer relationships and generate sales.
- Support Area Sales Managers with customer information and sales reports.
- Achieve and exceed monthly revenue targets.
Administration and Operations
- Input orders, generate picking lists, and produce delivery notes.
- Run daily invoicing and sales records.
- Process customer payments and update prices or discounts as required.
- Liaise with carriers, suppliers, and internal teams to manage stock and deliveries.
Supplier and Stock Management
- Purchase imported and domestic stock.
- Manage assigned suppliers and maintain strong supplier relationships.
- Updating customers prices/discounts
- Processing customer card payments
Pay: €1.00-€2.00 per year
Benefits:
Work Location: In person
EuroStaffs operates in 19+ countries with around 150 staff and generates multi-million dollar annual revenue. It serves as a vertical search engine aggregating jobs, CV tools, career blogs, and admissions. Revenue comes from premium services for employers and institutions, while job seekers and students access applications, resume tools, and ads for free.
Arabic
Chinese
French
Russian
Spanish