Integrated Safeguarding Services Administrator

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Job Overview

• Good working knowledge of healthcare systems would be beneficial; however, this role is also a great opportunity to move into health care, and safeguarding, from other business sectors, bringing transferable skills and work / life experience.
• To provide efficient office admin support to integrated safeguarding services.
• Within this administrative role, the post holder will be party to some sensitive and distressing safeguarding information, although full support will be given at all times.
• we are a supportive team who enjoy working together to make a difference to people's lives.

Communication and Working Relationships

The post holder must have good interpersonal communication skills and be able to communicate effectively with the following individuals, services and organisations:

• Integrated Safeguarding Services team members
• CFT/RCHT staff
• Multi-Agency Referral Unit
• Safeguarding Services, Cornwall Council
• Staff within the Cornwall Health Care Community
• Devon & Cornwall Police Vulnerable Adult Officers
• Service Users and Carers
• Care Coordinators

Administrative

• Support the management of inbox enquiries about Safeguarding related issues from statutory agencies, care homes, staff, service users and families of service users
• Receive and process referrals of abuse and neglect incidents
• To provide admin support to the Multidisciplinary Integrated Safeguarding Service requiring flexibility and willingness to learn
• Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are authorised and paid, maintain shared drives, basic office maintenance, maintaining accurate staff rota.
• To provide administrative support for the Children’s, Adult and Maternity safeguarding team and other Safeguarding Practitioners when required
• Regular use of Word and Excel documents
• Minute taking for a range of Integrated Safeguarding Services meetings

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We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.