The Health Information Clerk is responsible to collect, arrange patients’ notes, document and file patients’ notes in respective compactors, to retrieve and send to the requesting Clinics/Units upon request, to liaise with healthcare team, District Health Officers, insurance agents, solicitors’ office, police and ex-patients.
Duties and Responsibilities
- Work under the guidance of the Assistant Health Information Officer/Head of Department.
- To collect discharge patients’ notes from the Wards, Emergency Department, Wellness Centre, and drug charts from the Pharmacy.
- To trace and ensure timely dispatch of patients’ health records when requested by the Wards/Emergency Department/Admission/Specialists’ clinics.
- To arrange patients notes systematically and ensure accurate filing of patients’ folders (new or returned notes) in the correct compactors.
- To ensure all the loose patients’ notes received (e.g., lab report, other investigation report or medical report) are filed into the correct patients’ records.
- To be responsible for the safety and confidentiality of all patients’ notes.
- To attend to the needs among colleague and patient/customer that may arise in the course of services and resolve immediately.
- To assist the health information manager in collecting and compiling data for reporting purposes.
- To record all infectious diseases that are reported using the Notification of Infectious Disease Form to the respective regional Health Offices or Vector Office via telephone, thereafter, send by mail the written notices.
- To coordinate the request for medical report received from insurance agents, solicitors or Police Department to the specialists concerned for their action, with particulars of the patients.
- Disposal of document in the patient’s case notes according to procedure and Archive Act.
- Handle cash payments.
Job Type: Full-time
Pay: RM1,800.00 - RM2,100.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Work Location: In person
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