German Speaking Tour Guide F/H

Who are we?

Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest.

We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc. More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.

In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).

Your role as Tour Guide

As part of our growth strategy to become a leading inbound travel company for the western markets, we are seeking a dedicated individual to support Japan Experience in Tokyo or Kyoto as Tour Guide.

Your main responsibilities will include:

• Guiding people around Tokyo, Hakone, Kamakura, Nikko, Kyoto, Osaka and Nara showing them the main highlights of the city
• Creating and adjusting itineraries according to the customers wishes and requests
• Sharing information and deep insight on Japanese history, culture and society
• Taking care of transportation and logistics to ensure a smooth and enjoyable experience
• Providing suggestions and recommendations to the guests
• Helping the customers during meals when part of the itinerary
• Offering overall on the ground customer support

Your profile:

• Eligible to work in Japan
• Flexible availability including weekends
• Currently living in Tokyo or Kansai area
• Passionate about Japanese culture, history, and traditions, and eager to share your knowledge.
• Experience in tour guiding in Japan
• Permission to work in Japan is required, no visa sponsorship

Minimum language requirements:

• English: Business level
• German: Business level
• Japanese: Conversational level
• Proficiency in another language (French, Italian, or Spanish) appreciated

Your skills:

• Warm and welcoming personality
• Friendly and sociable, making it easy to connect with travelers
• Punctual, reliable, organized, and able to handle unexpected situations calmly and professionally
• Able to work with minimal supervision
• Great communication with both travellers and suppliers

What do we offer

• Competitive salary
• Per diem allowance
• Flexible schedule
• International team environment
• Chance of growing in our company