Full-Time Residential Property Manager

Welcome Co seeks a Calgary based Full-Time Residential Property Manager with over 3 years of experience to oversee leasing, maintenance, and tenant relations while driving investment value. Candidates should possess high-level skills in operational leadership, conflict resolution and proactive property maintenance.

Welcome Co’s mission is to provide exceptional residential property management services that maximize the value of our clients' investments while ensuring a high quality of living for our residents. We achieve this through proactive communication, meticulous maintenance, and ethical practices, building lasting relationships based on trust and respect. Please visit our website https://www.welcomeco.ca

Welcome Co recognizes our Team Members as our most valuable asset. We are proud to provide these amazing benefits:

• · Competitive industry wages
• · Comprehensive Group Medical and Dental coverage
• · Group RRSP / TFSA matching programs
• · Employer-funded Employee and Family Assistance Program (EFAP)
• To apply, candidates should submit a resume and cover letter highlighting their relevant experience in residential property management.

Key Responsibilities

Operations, Leasing \& Tenant Relations

• Market Analysis: Review local rental trends continuously to optimize and set competitive, profitable rent structures.
• Attracting \& Screening: Oversee vacancy advertising, execute modern property showings, and conduct rigorous credit, background, and reference verification.
• Lease Administration: Author clear lease agreements, execute thorough move-in/move-out inspections, and manage timely lease renewals or terminations.
• Financial Oversight: Enforce strict rent payment deadlines, systematically manage late fees, and resolve delinquent accounts.
• Legal Compliance \& Evictions: Coordinate formal legal workflows for lease violations, including preparing documentation for and representing the company at RTDRS Hearings.
• Conflict Resolution \& Diplomacy: Mediate complex neighbor disputes, address resident complaints with empathy, and strictly enforce community rules and bylaws.

Facilities Management \& Asset Protection

• Routine Maintenance: Develop and execute preventative schedules for landscaping, snow removal, common area janitorial services, and HVAC inspections.
• Emergency Repairs: Coordinate rapid-response measures for critical facility emergencies (e.g., plumbing leaks, electrical failures) utilizing approved third-party vendors.
• Hazard Identification: Perform routine structural property assessments to identify and mitigate safety liabilities (e.g., poor lighting, uneven concrete, loose handrails).

Client Relationships \& Reporting

• Investor Relations: Act as the primary, professional liaison for property owners, building long-term trust through transparent, proactive, and timely updates on asset health.
• Financial Reporting: Compile, analyze, and deliver monthly financial performance packages to clients, including variance reports, cash flow statements, and balance sheets.
• Capital Expense Planning: Partner with clients to forecast long-term property improvements, presenting comprehensive cost-benefit analyses for major structural upgrades.
• Operational Auditing: Present property status reviews to owners, highlighting historical occupancy metrics, upcoming lease turnovers, and cost-saving operational strategies.

Leadership, Accountability, Goal Setting \& Team Management

• Operational Leadership: Foster a high-performance culture aligned with Welcome Co.'s core values, serving as a mentor to on-site staff and a champion of exceptional customer service.
• Accountability Frameworks: Establish clear ownership over portfolio performance, ensuring all property benchmarks, budget constraints, and regulatory timelines are strictly met.
• Goal Setting \& KPI Management: Define, track, and report on monthly operational goals, including target occupancy metrics, rent collection rates, and maintenance turnaround times.
• Team Management \& Development: Supervise, train, and evaluate on-site personnel and leasing agents, conducting regular performance reviews to build a cohesive, motivated workforce.

Qualifications \& Requirements

Experience \& Education

• Education: High School Diploma required; a Bachelor’s Degree in Business, Real Estate, or Finance is highly preferred.
• Experience: Over 3 years of verifiable experience managing residential or multi-family properties.
• Licensing: A valid RECA Property Management License and/or an REIC Certified Property Manager (CPM) designation is preferred but not mandatory.

Core Competencies

• High-Stakes Prioritization: Proven ability to manage competing operational pressures—such as active maintenance emergencies and tight administrative deadlines—without losing accuracy or quality.
• Regulatory Knowledge: Deep understanding of the Alberta Residential Tenancies Act (RTA) and local municipal bylaws.
• Financial Literacy: Strong acumen in reading general ledgers, tracking operational budgets, and explaining financial variances directly to real estate investors.

To Apply

Welcome Co. seeks a Calgary based Full-Time Residential Property Manager with over 3 years of experience to oversee leasing, maintenance, and tenant relations while driving investment value. Candidates should possess high-level skills in operational leadership, conflict resolution and proactive property maintenance.

Welcome Co.’s mission is to provide exceptional residential property management services that maximize the value of our clients' investments while ensuring a high quality of living for our residents. We achieve this through proactive communication, meticulous maintenance, and ethical practices, building lasting relationships based on trust and respect. Please visit our website https://www.welcomeco.ca

Welcome Co. recognizes our Team Members as our most valuable asset. We are proud to provide these amazing benefits:

· Competitive industry wages

· Comprehensive Group Medical and Dental coverage

· Group RRSP / TFSA matching programs

· Employer-funded Employee and Family Assistance Program (EFAP)

To apply, candidates should submit a resume and cover letter highlighting their relevant experience in residential property management.

Key Responsibilities

Operations, Leasing \& Tenant Relations

• Market Analysis: Review local rental trends continuously to optimize and set competitive, profitable rent structures.
• Attracting \& Screening: Oversee vacancy advertising, execute modern property showings, and conduct rigorous credit, background, and reference verification.
• Lease Administration: Author clear lease agreements, execute thorough move-in/move-out inspections, and manage timely lease renewals or terminations.
• Financial Oversight: Enforce strict rent payment deadlines, systematically manage late fees, and resolve delinquent accounts.
• Legal Compliance \& Evictions: Coordinate formal legal workflows for lease violations, including preparing documentation for and representing the company at RTDRS Hearings.
• Conflict Resolution \& Diplomacy: Mediate complex neighbor disputes, address resident complaints with empathy, and strictly enforce community rules and bylaws.

Facilities Management \& Asset Protection

• Routine Maintenance: Develop and execute preventative schedules for landscaping, snow removal, common area janitorial services, and HVAC inspections.
• Emergency Repairs: Coordinate rapid-response measures for critical facility emergencies (e.g., plumbing leaks, electrical failures) utilizing approved third-party vendors.
• Hazard Identification: Perform routine structural property assessments to identify and mitigate safety liabilities (e.g., poor lighting, uneven concrete, loose handrails).

Client Relationships \& Reporting

• Investor Relations: Act as the primary, professional liaison for property owners, building long-term trust through transparent, proactive, and timely updates on asset health.
• Financial Reporting: Compile, analyze, and deliver monthly financial performance packages to clients, including variance reports, cash flow statements, and balance sheets.
• Capital Expense Planning: Partner with clients to forecast long-term property improvements, presenting comprehensive cost-benefit analyses for major structural upgrades.
• Operational Auditing: Present property status reviews to owners, highlighting historical occupancy metrics, upcoming lease turnovers, and cost-saving operational strategies.

Leadership, Accountability, Goal Setting \& Team Management

• Operational Leadership: Foster a high-performance culture aligned with Welcome Co.'s core values, serving as a mentor to on-site staff and a champion of exceptional customer service.
• Accountability Frameworks: Establish clear ownership over portfolio performance, ensuring all property benchmarks, budget constraints, and regulatory timelines are strictly met.
• Goal Setting \& KPI Management: Define, track, and report on monthly operational goals, including target occupancy metrics, rent collection rates, and maintenance turnaround times.
• Team Management \& Development: Supervise, train, and evaluate on-site personnel and leasing agents, conducting regular performance reviews to build a cohesive, motivated workforce.

Qualifications \& Requirements

Experience \& Education

• Education: High School Diploma required; a Bachelor’s Degree in Business, Real Estate, or Finance is highly preferred.
• Experience: Over 3 years of verifiable experience managing residential or multi-family properties.
• Licensing: A valid RECA Property Management License and/or an REIC Certified Property Manager (CPM) designation is preferred but not mandatory.

Core Competencies

• High-Stakes Prioritization: Proven ability to manage competing operational pressures—such as active maintenance emergencies and tight administrative deadlines—without losing accuracy or quality.
• Regulatory Knowledge: Deep understanding of the Alberta Residential Tenancies Act (RTA) and local municipal bylaws.
• Financial Literacy: Strong acumen in reading general ledgers, tracking operational budgets, and explaining financial variances directly to real estate investors.

To Apply

Interested applicants are invited to submit a cover letter and resume to

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Pay: $60,000.00-$80,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• On-site parking
• RRSP match

Work Location: In person