front house manager

Front of House Manager – Restaurant

Location: Madinah, Saudi Arabia
Position: Full-Time

We are looking for an experienced and professional Front of House Manager to manage the daily front-of-house operations of a premium restaurant in Madinah.

Key Responsibilities

• Manage the daily front-of-house operation.
• Lead and supervise servers, baristas and front-of-house staff.
• Ensure a high standard of customer service and guest experience.
• Organize the team and staff positions before each service.
• Coordinate closely with the Operations Manager and Head Chef.
• Train, support and monitor front-of-house employees.
• Monitor staff attendance, punctuality, appearance and performance.
• Supervise table organization and customer flow.
• Handle customer requests and complaints professionally.
• Ensure cleanliness and presentation standards throughout the restaurant.
• Supervise POS, order-taking and cashier procedures.
• Ensure opening and closing procedures are correctly followed.
• Identify operational problems and take immediate corrective action.
• Maintain consistent service standards every day.

Requirements

• Previous experience in restaurant or hospitality management.
• Strong Arabic communication skills – minimum 80% proficiency required.
• Good English communication skills.
• Strong leadership and team-management skills.
• Excellent customer-service skills.
• Good understanding of restaurant operations.
• Comfortable using POS systems.
• Professional appearance and attitude.
• Organized, reliable and punctual.
• Able to work under pressure during busy service periods.

We are looking for a hands-on Front of House Manager who is present on the restaurant floor, leads the team by example and takes ownership of the customer experience and daily service operation.

Pay: ﷼340.00 - ﷼3,500.00 per month

Work Location: In person