Front Desk Customer Service Officer (Aesthetic Clinic) (4OQ4JC)

Full time on site
Front Desk Customer Service Officer (Aesthetic Clinic) (4OQ4JC)
Job Description

About the Roles

We are looking for a Front Desk Customer Service Officer to join a medical aesthetic and skincare clinic located in Orchard or Novena, conveniently near MRT. This is a permanent position with a 5.5-day work schedule (Monday to Friday, 10am – 8pm, and Saturday, 10am – 5pm). The role offers Basic Salary + Variable Bonus, providing a rewarding opportunity for individuals who enjoy patient interaction and front desk operations in a professional clinic environment.

What You’ll Be Doing

  • Answer incoming calls and respond to enquiries with accurate and courteous service.
  • Register patients, update personal information, and maintain organized records and documentation.
  • Coordinate and schedule patient appointments efficiently.
  • Perform cashiering tasks, including processing payments and issuing receipts correctly.
  • Assist with dispensary support by preparing and dispensing clinic products and medications.
  • Manage inventory by sorting stock, monitoring quantities, replenishing supplies, and keeping the area tidy.
  • Support purchase orders and delivery orders, including receiving goods and assisting in stock take activities.

What We’re Looking For

  • Minimum GCE O-Level qualification.
  • Previous experience in a clinic, receptionist, cashier, or other customer-facing role is preferred.
  • Strong interpersonal and communication skills to interact professionally with patients.
  • Ability to multitask, work independently and collaboratively, and perform well in a fast-paced setting.
  • Proficiency in Microsoft Office applications.

Note for Applicants

  • Only shortlisted candidates will be contacted, typically within 4 days.
  • Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.​com.​sg with 4OQ4JC in the subject line.

Job Types: Full-time, Permanent

Pay: $2,000.00 - $2,600.00 per month

Experience:

  • clinic / receptionist / customer service: 1 year (Preferred)

License/Certification:

  • permanent working rights with no restrictions in singapore (Preferred)

Work Location: In person

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