About the Roles
We are looking for a Front Desk Customer Service Officer to join a medical aesthetic and skincare clinic located in Orchard or Novena, conveniently near MRT. This is a permanent position with a 5.5-day work schedule (Monday to Friday, 10am – 8pm, and Saturday, 10am – 5pm). The role offers Basic Salary + Variable Bonus, providing a rewarding opportunity for individuals who enjoy patient interaction and front desk operations in a professional clinic environment.
What You’ll Be Doing
- Answer incoming calls and respond to enquiries with accurate and courteous service.
- Register patients, update personal information, and maintain organized records and documentation.
- Coordinate and schedule patient appointments efficiently.
- Perform cashiering tasks, including processing payments and issuing receipts correctly.
- Assist with dispensary support by preparing and dispensing clinic products and medications.
- Manage inventory by sorting stock, monitoring quantities, replenishing supplies, and keeping the area tidy.
- Support purchase orders and delivery orders, including receiving goods and assisting in stock take activities.
What We’re Looking For
- Minimum GCE O-Level qualification.
- Previous experience in a clinic, receptionist, cashier, or other customer-facing role is preferred.
- Strong interpersonal and communication skills to interact professionally with patients.
- Ability to multitask, work independently and collaboratively, and perform well in a fast-paced setting.
- Proficiency in Microsoft Office applications.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4OQ4JC in the subject line.
Job Types: Full-time, Permanent
Pay: $2,000.00 - $2,600.00 per month
Experience:
- clinic / receptionist / customer service: 1 year (Preferred)
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person