Food Service Client Project Coordinator

About the Company:

Since 1989 Beechdean Dairies Ltd have been producing high quality Ice Cream for the retail and Out of Home market. It has grown into one of the UK leading Ice Cream manufacturers.

Our purpose is to be a serious challenger in the world of ice cream and use our voice to shout about the things that matter to us and our promise is to bring attitude without apology and indulgence without compromise. Its people that makes us a quality producer making quality products.

Job Purpose

Detail-oriented and highly organised, you will play a key role in supporting Food Service accounts by coordinating projects, managing specifications, and ensuring timely delivery of customer requirements. Working closely with Sales, Product, and cross-functional teams, you will oversee documentation, artwork, and product data while maintaining compliance and accuracy across all systems. This is an ideal opportunity for someone who thrives in a fast-paced environment and excels at keeping multiple projects on track.

Reports to: Sales Director
Location: Beechdean Manufacturing, Tattenhall
Hours: 40 hours per week

Key Responsibilities

· Work closely with the Sales and Product team on Food Service accounts

· Maintain project timelines for Food Service accounts ensuring deadlines are met and relevant customer requests are completed in a timely manner

· Complete New Line Forms and Customer Questionnaires – and other relevant documentation – required by the customer or the Sales team.

· Write Food Service customer specifications, ensuring timely completion, using the relevant customer specification portal or system.

· Generate or update correct outer case labels and inner labels for Food Service products (when required) for the factory and circulate to technical and product team for sign off.

· Managing artwork and packaging process and timelines for Food Service accounts

· Review Food Service artwork against specification or pack copy, to ensure full compliance with legal and customer specifications

· Ensure specification and project trackers are kept up to date for Food Service projects and communicate project progress with Sales Director and/or Dotted-line manager on a regular basis

· Have regular calls / meetings with Sales team and be able to highlight upcoming deadlines and actions required.

· Support the Sales and Product team with completion of any customer questionnaire or queries regarding product information for Food Service customers.

· Action \& Communicate customer alerts internally \& externally.

· Responding to internal and external specification and product enquiries relating to Food Service customers / products.

· Administration of online Food Service systems – ensuring systems are kept up to date and any relevant documentation uploaded onto systems is within date (policies etc)

· Generate barcodes for Food Service products when required

· Maintain accurate pallet configurations for Food Service products on relevant documentation

· Liaise with other internal departments (i.e. Logistics, Accounts, Technical and Product team) in ensuring the set-up of new Food Service products in accordance with upcoming launches / changes

· Liaise with NPD / Product Team to ensure customer sample requests are completed on time and liaise with the relevant Sales Team member in organising / despatching to the customer.

Why Beechdean?...

As an employee of Beechdean you will be entitled to the following:

• There are varied opportunities for career progression for those who are eager to learn!
• A supportive and friendly working environment in which culture is at the heart of what we do.
• Family run company with a long history of sustainable success and developing people inhouse
• We provide a long service reward to show our appreciation to loyalty at Beechdean and a birthday bonus which is paid in the payroll of your birthday month. This also increases every year you work for us!
• A ‘refer a friend’ programme to ensure we are recruiting the best people we can to help drive our business forward.
• Free, onsite parking located in the picturesque village of Tattenhall, Cheshire.

Job Types: Full-time, Permanent

Pay: £33,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Free parking
• On-site parking

Work Location: In person