Fitness Instructor

Job Qualifications * Holder of an internationally recognized Fitness Instructor or Personal Trainer certification. * Degree or diploma in Exercise Science, Kinesiology, Sports Science, Physical Education, or a related field is preferred. * Minimum of 1–2 years of relevant experience as a Fitness Instructor or Personal Trainer, preferably within a luxury hotel, resort, fitness centre, or wellness environment. * Valid First Aid, CPR, and AED certification is preferred. * Qualified to conduct fitness assessments, personal training sessions, group exercise classes, and customized fitness programmes. * Strong knowledge of exercise techniques, fitness equipment, health and safety standards, and injury-prevention practices. * Excellent communication, interpersonal, motivational, and guest relations skills. * Ability to provide professional and personalized fitness guidance according to individual guest needs and fitness levels. * Good organizational skills with the ability to work independently and as part of a team. * Fluency in English is required; additional language skills are an advantage.

Key Areas of Responsibility 1. Operational * Ensure the safe, efficient, and professional daily operation of the Fitness Centre. * Provide professional fitness guidance and assistance to guests and members according to their individual needs and fitness levels. * Conduct fitness assessments and develop appropriate exercise programmes in accordance with approved procedures. * Conduct personal training sessions, group exercise classes, and scheduled fitness activities. * Demonstrate the correct and safe use of fitness equipment and exercise techniques. * Monitor guests and members during exercise activities and provide appropriate guidance and support. * Maintain an active and approachable presence on the gym floor. * Ensure guests and members comply with Fitness Centre rules, safety requirements, and appropriate attire guidelines. * Conduct daily inspections of fitness equipment and facilities to ensure cleanliness, safety, and proper functionality. * Report equipment defects, maintenance requirements, safety concerns, or operational issues immediately. * Ensure the Fitness Centre, exercise areas, equipment, and facilities are maintained in a clean, organized, and presentable condition. * Coordinate with the Spa and Fitness leadership team to ensure smooth daily operations. * Support the planning and implementation of fitness activities, wellness programmes, and guest engagement initiatives. * Maintain accurate records of fitness assessments, personal training sessions, classes, equipment inspections, and guest activities as required.

2. Guest Service * Provide courteous, professional, personalized, and attentive service to guests and members at all times. * Welcome guests and provide clear information regarding Fitness Centre facilities, services, programmes, and activities. * Understand guests’ fitness goals and provide suitable recommendations within the scope of professional qualifications. * Handle guest enquiries, feedback, and concerns promptly and professionally. * Maintain positive and professional relationships with guests, members, Chedians, and other departments. * Ensure appropriate follow-up on guest requests, feedback, or concerns. * Protect guest privacy and maintain the confidentiality of personal and fitness-related information.

3. Health, Safety \& Hygiene * Ensure all fitness activities are conducted safely and in accordance with approved procedures and professional standards. * Maintain knowledge of emergency procedures, First Aid, CPR, and the appropriate use of emergency equipment. * Ensure fitness equipment is used safely and correctly. * Monitor the Fitness Centre for potential health and safety hazards and report any concerns immediately. * Maintain high standards of cleanliness, hygiene, and sanitation throughout the Fitness Centre. * Ensure equipment is cleaned and sanitized according to established procedures. * Follow all hotel policies and local requirements relating to health, safety, hygiene, fire, security, and emergency procedures.

4. Administration * Maintain accurate daily logbooks, guest records, class schedules, fitness assessments, and operational documentation. * Record and report equipment defects, maintenance requirements, incidents, guest feedback, and operational concerns. * Maintain accurate attendance and participation records for fitness classes and activities. * Support the preparation of fitness schedules, activities, promotions, and departmental reports as required. * Ensure all records are maintained accurately and handled confidentially.

5. Other Duties * Attend and contribute to departmental briefings, meetings, training sessions, and hotel activities as required. * Maintain high standards of personal presentation, grooming, hygiene, and professional conduct. * Comply with the Employee Handbook, hotel policies, departmental procedures, and GHM standards. * Keep up to date with fitness trends, exercise techniques, wellness practices, and industry developments. * Respond positively and flexibly to changes in operational requirements. * Support other areas of the Spa and Wellness operation when required. * Carry out any other reasonable duties and responsibilities assigned by the Spa Manager or Hotel Management.