Field Service Technician

JOB DUTIES:

• Perform the installation of machines (assembly and commissioning) according to the technical requirements and correct operation, at the customer's premises.
• To carry out corrective and preventive interventions on machines installed at customers' premises.
• Providing support in the assembly and dismantling of trade fairs.
• Continuously travel to customers who require assistance, showing total availability for this purpose.
• Train customers in the operation of the machines.
• Plan and self-organise for the different assistance assigned.
• Follow up on services, maintenance, and report the status of the same to the person in charge.
• Order the necessary spare parts for interventions and for the maintenance of the stock of parts.
• Detect customer needs and expectations, as well as propose new opportunities for service improvement.

DESIRED REQUIREMENTS

• Technical education: Mechatronics / Mechanics / Electrical / Electronic or related studies.
• Previous experience: At least 3 years.
• Full availability to travel.
• Driving licence.
• Fluent English